**OVERVIEW** The Customer Service Representative will play an integral role in servicing customer needs and order management for a territory of 5 or more sales associates. The candidate will ensure orders are scheduled properly in order to maintain and improve the on time delivery performance of the plant. **ESSENTIAL DUTIES & RESPONSIBILITIES** To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily: + Carries out daily service duties such as order entry, phone calls, return processing, and problem solving + Build Strong Relationships with accounts by focusing on specific customer needs, problem solving, and prompt follow up. + Handles specialized services and unique needs of our customer base including buying group requirements, custom product requests, etc. + Works closely in supporting the sales goals and initiatives by interacting with sales leaders on a regular basis **REQUIRED EDUCATION & EXPERIENCE** + A High School Diploma or GED is required + A minimum of 3 years of strong experience in a customer service related role **QUALIFICATIONS, SKILLS, ABILITIES & COMPETENCIES** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions + Must be able to work in a fast paced environment while meeting deadlines. + Ability to coordinate, plan, and organize personal tasks + Excellent verbal and written communication skills + Able to openly collaborate and develop relationships with internal and external teams members and customers + Experience with standard office applications including Microsoft office suites and SAP. + Experience working independently and as part of a team. + Ability to assess situations and create action plans quickly and with flexibility If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.