Customer Sales Support Specialist **Express Employment Professionals** 1 Positions ID: 14507440 Posted On 02/02/2026 **Job Overview** Express Employment Professionals is seeking a **Customer Sales Support Specialist** to join a growing team in Peosta, IA. This role is key in supporting dealers and distributors by handling inbound calls, processing orders, and providing product and service support across multiple product lines. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced, team-driven environment. **Schedule:** Monday–Friday | 8:00 AM–5:00 PM **Key Responsibilities:** + Answer inbound calls from dealers and distributors in a professional and timely manner + Process customer orders accurately, ensuring proper entry and follow-up + Provide product knowledge and guidance, identifying upsell opportunities when appropriate + Track and monitor orders through fulfillment, coordinating with internal teams to meet delivery timelines + Identify and provide replacement part numbers for equipment as needed + Review and process return requests in accordance with company policies + Assist with basic equipment troubleshooting and customer support inquiries + Communicate with service centers and distributors to resolve end-user needs + Manage online, fax, and parts orders efficiently **Qualifications:** + Strong work ethic with dependable attendance + Excellent problem-solving and organizational skills + High attention to detail and ability to multitask + Comfortable using multiple computer systems and software programs + Adaptable, flexible, and motivated by continuous improvement + High school diploma or GED required Primary Contact 1756909463549 Morgan Schaul Front Office Coordinator, (563)583-1600 Phone Phone Phone Fax Morgan.Schaul@expresspros.com Email True True True **Job Details** Categories Delivery Education Management/Executive Sales/Service Location Peosta, IA Job Type Employee Full/Part Full Time Company ID 1011 Job REQ # 14507440 \# Positions 1 Start Date 20260202 End Date 20260408 Featured Job TH Ad TH Comments **Similar Jobs** 2026 Summer Sales Intern Cottingham & Butler/ SISCO Brokerage Experienced Sales Executive Cottingham & Butler/ SISCO Entry Level Sales Executive Cottingham & Butler/ SISCO Entry Level Sales Executive - Employee Benefits Cottingham & Butler/ SISCO Entry Level Sales Executive - Risk Management Cottingham & Butler/ SISCO Entry Level Sales Executive - Trucking Cottingham & Butler/ SISCO Inside Sales Executive Cottingham & Butler/ SISCO Sales Support Representative Mi-T-M Corporation Customer Service/Sales Representative Express Employment Professionals Benefits Sales Manager Cottingham & Butler/ SISCO **Share this Job** Express Employment Professionals **About the Company** **About Express** **On a Mission to Put** **a Million People to Work** Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care. If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more. For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals. Follow our Facebook Page! Facebook.com/ExpressDbq