Job Title: Owners Relation Agent I **This is a Hybrid position requiring some in office work in Canonsburg, PA** Job Description The Owners Relation Agent I plays a pivotal role in managing and enhancing relations with landowners and interest partners. This role requires meticulous attention to detail in document management, case creation, and maintaining strong relationships with industry peers. The agent assists in resolving inquiries related to payments, interests, and settlements, and collaborates with various departments to ensure smooth operations. Responsibilities + Scan documents into internal database as needed. + Create and monitor Salesforce accounts and cases. + Prepare and mail Change of Address and ACH forms. + Process new and revised owner account data. + Answer incoming calls on the Owner Relations hotline. + Create and maintain strong relationships with interest partners and industry peers. + Research owner inquiries related to discrepancies in payments, interests, and settlements. + Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, and Take in Kind (TIK). + Analyze data to confirm leasehold HBP status, including but not limited to GIS Maps. + Review lease documents to confirm lease term, royalty percentage, gas price, deductions, and market enhancement. + Provide assistance to the legal department to resolve claims and civil matters. + Perform other Land Department responsibilities as assigned. Essential Skills + 0-2 years of commensurate experience in an administrative role with customer service. + High school diploma or GED. + Excellent communication skills, both oral and written. + Ability to build strong relationships and manage stressful situations to positive outcomes. + Professional demeanor and proven ability to work in a team environment across cross-functional teams. + Self-motivated and adaptable under pressure. + Ability to prioritize workflow based on specific deadlines. + Demonstrated ability to positively influence peers to accomplish organizational goals. + Excellent organizational, communication, and problem-solving skills. + Proficiency in MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications. Additional Skills & Qualifications + Oil and gas background is advantageous. + Diploma required; degree not necessary. Work Environment This position follows a hybrid work schedule with three days in office and two days remote, located in Canonsburg, PA. The role includes a mandatory six-week in-person training period, during which calls are not allowed. The standard work hours are Monday to Friday, from 7:30 AM to 4:30 PM. Pay and Benefits The pay range for this position is $19.05 - $20.33/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Canonsburg,PA. Application Deadline This position is anticipated to close on Aug 21, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.