Warsaw, Poland
8 hours ago
Customer Manager, Sales GHH

Job Description

The Position

The Commercial Manager lays the foundation for a long-term collaboration and in a short-term perspective an innovative activity contracting and execution with commercial key accounts (distributors, pharmacy chains, other commercial stakeholders).

The Commercial Manager is an entrepreneur who builds partnerships with key decision makers and maintains productive relationships with key administrative and key decisional stakeholders at the account level (distributors & pharmacy chains). 

The Commercial Manager covers the full Organon portfolio in a selected number of key accounts and is responsible for the business result of the assigned accounts in his/her sales & geographical area.  

The Commercial Manager ensures value proposition of Organon products and negotiates activity plans with the customers. The Commercial Managers gives inputs to the commercial offers and execute the correct utilization of the offered conditions.  

The Commercial Manager is responsible for segmentation and prioritization of sales efforts across the area in order to maximize all market opportunities and to effectively utilize the resources.  

The Commercial Manager builds internal relationships with entire cross-functional team (Customer Service, Marketing, Business Units, Digital, Demand Planning, Market Access & Pricing). Participates actively in cross-functional teams within Organon to develop projects that respond to customers’ and business needs.  

  

Responsibilities

Strategy & execution 

Prepares business analysis of the commercial environment (macro environment, account level) 

Actively participates in account “diagnosis” and segmentation  

Develops customers’ action plans in collaboration with all internal stakeholders and coordinates the related activities implementation 

Defines and reaches measurable goals and KPIs for the key accounts in wholesaler’s and/or pharmacy chains channels 

Develop value propositions 

Identifies value differentiators linked to Organon products and services per key account needs. Understands how Organon products address customers’ business needs, differentiating profiles between competing products  

Leverages resources within Organon to deliver the best results to the key accounts 

Collaborates with Customer Service, Sales Representatives, Customer Managers, Marketing, Pricing and Market Access Management, Legal, Back-office functions - to ensure that appropriate Organon solutions and personnel are deployed to deliver a consistent desired customer experience.  

Shares information about clients and activities through the active use of the existing CRM system    

Networking relationship building 

Maps, in collaboration with sales representatives, customer managers and other colleagues working with the account, influencing patterns within the key accounts and targets  

The Commercial Manager communicates effectively with commercial stakeholders, especially taking care of matters such as product supply issues, product recalls and general communication regarding Organon’s commercial policies & practices  

Establishes a high degree of credibility with external and internal stakeholders.  

Negotiation 

Negotiates business objectives according to quantitative & qualitative targets and KPIs (including price/discounting/marketing activities) on the quarterly or annual basis 

Develops value-added / joined-business propositions in order to support effective achievement of the business objectives  

  

Required Education, Experience, and Skills 

Minimum 5 years in the pharmaceutical industry in the field of distribution and pharmacy chain management  

Master degree or equivalence through experience  

Language: language of area is mother tongue 

English proficient

Experience in a multinational environment  

Preferred Education, Experience, and Skills

Academic experience related to disease management/ health economics / public health policy is an advantage.  

Business & medical language will be an asset

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. 

Search Firm Representatives Please Read Carefully 
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1

Requisition ID:R538920

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