Customer Engagement Intern (CIC)

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Join our Customer Innovation Centers to design and deliver engaging customer experiences. You’ll contribute to research, preparation, and execution of customer briefings while learning how customer experience, marketing, and engagement strategies are applied in real-world business settings. This internship provides hands-on exposure to cross-functional teamwork, customer-centric design, relationship management, and strategic communication. 
 

Responsibilities: 

Assist with preparing and organizing customized customer experiences and briefings in the Customer Innovation Center(s). 

Support the coordination of presentations, materials, and speakers for customer sessions. 

Help manage logistics during briefings, capture notes, and track action items for follow-up. 

Conduct basic research to help identify customer insights and opportunities for improving customer experience. 

Participate in post-briefing analysis and share observations to support continuous improvement. 

Contribute to process documentation and help maintain operational standards within the Customer Innovation Center. 

Collaborate with cross-functional partners and learn how teams align to deliver high-quality customer engagements. 

 

What we’re looking for: 

Enthusiasm for customer experience, design thinking, research, and communication. 

Strong organizational skills and attention to detail. 

Ability to work effectively in cross-functional teams and adapt to a fast-paced environment. 

Excellent written and verbal communication skills. 

Proactive mindset with a willingness to learn and contribute. 
 

What you’ll gain: 

Hands-on exposure to customer-centric design and strategic engagement within a global technology company. 

Experience coordinating cross-functional projects and events. 

Opportunities to develop presentation, research, and communication skills. 

Mentorship and collaboration with experienced teams across the organization. 

 

Why HPE 

Be part of a company that values curiosity, collaboration, and the continuous improvement of customer experience. 

Gain real-world experience that complements your studies and supports your career goals.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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Job:

Administration

Job Level:

N/A

    

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Hourly Salary USD 25.00 - 28.75 in California // 25.00 - 28.75 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.