Our client, a leading player in the Consumer Packaged Goods industry, is seeking a Customer Deductions and Collections Associate to join their team. As a Customer Deductions and Collections Associate, you will be part of the Finance Department supporting the Customer Account Management team. The ideal candidate will have excellent analytical aptitude, strong problem-solving skills, and exceptional communication abilities which will align successfully in the organization. **Job Title:** Customer Deductions and Collections Associate **Location:** Seattle, WA **What's the Job?** + Support dispute management process by effectively reporting and researching customer claims. + Analyze key drivers of open and aging liabilities, as well as purged deductions by account. + Review deduction documentation to assess the validity of claims and collaborate with the customer account team to clear aging trade deductions. + Collect necessary documentation required by customers to facilitate the repayment process for unauthorized deductions. + Collaborate with various internal stakeholders to validate claims and collect repayments. **What's Needed?** + Bachelor's degree strongly preferred, ideally in Business, Accounting, or Finance; or an equivalent combination of industry skills and role experience. + Availability and flexibility to work different shifts based on customer geography/time zone. + One or more years of commercial customer service or collection experience preferred. + SAP dispute management and accounts receivable system experience preferred. + Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook). **What's in it for me?** + Opportunity to work in a dynamic and fast-paced environment. + Collaborative team culture that values diverse perspectives. + Chance to develop and enhance your analytical and problem-solving skills. + Engagement with various internal stakeholders to broaden your professional network. + Full-time role with a structured work schedule. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.