Job Title: Customer Care Specialist

Location: Somerset, NJ

Pay: $24/hr

Job Description

The Customer Care Specialist will handle incoming and outgoing calls based on a structured matrix, respond to township calls regarding permits, and manage membership inquiries. The role requires a proactive individual who is comfortable dealing with difficult customers and open to on-call work.

Responsibilities

Answer incoming calls and make outbound calls daily based on a matrix.Respond to township calls regarding permits.Handle membership calls.Effectively manage interactions with difficult customers.Be available for on-call work.

Essential Skills

Proficiency in customer service.Experience with Microsoft Office.Experience in the trades industry.Inbound and outbound call experience.

Additional Skills & Qualifications

Background in trades industry is preferred.Experience in dealing with challenging customer situations.

Benefits

Exposure to a strong organizationFlexible compensationGreat benefits package (health, dental, vision, 401k)

Interviews are happening this week! If interested, please send over your most recent resume to smauriello@ astoncarter.com along with your availability for a 10-minute phone screen to go over the position in more detail. 

Job Type & Location

This is a Contract to Hire position based out of Somerset, NJ.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Somerset,NJ.

Application Deadline

This position is anticipated to close on Feb 20, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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