Job Title: Customer Advisor Digi-Key bilingual English/Polish - hybride or work from home in Enschede Job Description **Customer** **Service Representative** **Digikey** **, Relation Management, hybride in Enschede** **Experience the power of a game-changing career** Do you want to gain work experience at an international company while developing your skills? At Concentrix, you’ll work for well-known brands and help customers with smart solutions. Whether you're interested in technology, finance, travel, fashion, or healthcare, we offer you the opportunity to grow in a dynamic work environment. Join our team and discover why we are consistently recognized as one of the best employers in the world! This is a great opportunity to contribute to the future while building valuable friendships. We provide comprehensive training, the latest technologies, and continuous support to help you succeed. **Career growth and personal development** We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What’s** **in it for y** **ou** In this position we offer you great benefits that will help you shape your life: + A salary of 14.85 per hour, including pension accrual of 6.2%; + Flexible working hours and the opportunity to work (partially) from home; + Working within business hours Monday through Friday between 08:00 and 18:00; + Working in an international environment. **What you will do in this role** As a Customer Service Representative, you are the first point of contact for our customers. You handle service calls and ensure that all questions and issues are resolved quickly and efficiently. Not only do you focus on customer satisfaction, but you also play a key role in connecting customers with internal teams such as sales and technical support. Your responsibilities include: + Handling incoming service callsand customer inquiries via mail; + Providing excellent customer service and advice; + Maintaining relationships with existing customers and contributing to customer satisfaction; + Identifyingcommercial opportunities and capitalizing on them; + Collaborating with other departments to provide the best possible support for customers; + Using various software programs to manage customer data and streamline processes. **Your qualifications** We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: + Can work a minimum of 32-40 hours; + Be able to speak fluent English and Polish; + Can follow our 5-week full-time training course, starting 30-06; + Are a true multitasker and like to go the extra mile for customers. It is a plus if you: + Have worked in customer service before, preferably in the B2B field; + Have experience in relationship management and identifying commercial opportunities; + Can work well independently, but can also collaborate effectively in a team. If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” **Apply** **immediat** **e** **ly** **!** Click the button below to apply directly or for more information contact Jeanine Pontier via jeanine.pontier@concentrix.com or 0620436628. **Concentrix is an equal opportunity employer  ** We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.  Location: NLD Enschede - Brammelerstraat 8 Language Requirements: English (Required), German (Required) Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**