Columbus, OH, USA
1 day ago
Customer Acquisition and Marketing Platforms - Business Banking, Product Manager
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within the Digital Business Banking Deposits, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
 Job responsibilitiesDevelops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityUnderstands high-level tech changes to drive and participate in JADS, Elaborations, scrum refinements, and other scrum ceremonies.Collaborates with tech and design to ensure requirements are met while enhancing customer experience.Identifies ongoing gaps, optimizations, and future opportunities for the product and capabilities needed for effective evolution of digital account opening.Identifies ongoing gaps, optimizations, and future opportunities for the product and capabilities needed for effective evolution of digital account opening.Engages closely with cross-functional stakeholders to identify risk and controls that meet business and consumer needs, while meeting critical deadlines.Engages closely with cross-functional stakeholders to identify risk and controls that meet business and consumer needs, while meeting critical deadlines.
 Required qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementIs familiar with the business services and offerings associated with Chase.Has demonstrable experience working in financial services, retail banking, digital payments, e/m-commerce, online and mobile platforms, etc.Experience & proficient in Adobe Analytics, Splunk, Jira, Align.
 Preferred qualifications, capabilities, and skillsDemonstrated prior experience working in a highly matrixed, complex organizationPossesses knowledge in the Merchant Services or Business Banking Deposits domain.Creates and presents status updates, roadmap changes, and other shifts to senior leadership.Is knowledgeable in automation strategies.Utilizes machine learning and other AI models.
 
 
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