Lynnwood, WA, 98037, USA
22 hours ago
CTBids Quality Control Manager
Job Description: Caring Transitions of Mill Creek, Everett & Snohomish helps seniors and families make smooth and stress-free transitions from one living situation to another. We specialize in relocation, downsizing, and online auctions. We’re hiring an awesome part-time CTBids Quality Control Manager for work in Lynnwood, WA and the surrounding areas. If you want interesting, meaningful, hands-on part-time work….we would LOVE to talk to you about joining our team! Benefits: + Flexible scheduling with some work from home opportunities in this role (This is a hybrid position with some work from home opportunities and some REQUIRED work at our Lynnwood studio for shipping and operations) + Working with a fun-loving team that’s passionate about helping people + Hone your leadership skills + Make a difference in the lives of local families + Opportunity to grow in your role + Have direct contact with people in your community Roles and Responsibilities: + Manage all CT Bids functions + Ensure accuracy of auction items prior to “live” status + Manages team member lotting quality and communicates as needed + Create, Update and Launch Online Auctions + Delegate re-lotting as needed + Market Sales / All Email Campaigns through FranConnect system + Manages bidder questions / concerns + Takes escalation calls regarding CT Bids + Close live CTBids auctions, process payments, generate invoices and schedule pickup days/times + Conduct follow-up calls with buyers post auction + Manage Shipping & Operations for CTBids + Manages ShippingSaint order processing and reconciliation + Pull, pack and fulfil active shipping orders in ShippingSaint + Ensure shipping is delivered to UPS by Friday afternoon (delegates as needed) + Manages all payment collection for CT Bids / AR / Unpaid bidders + Maintain AnswerConnect Calls + Creates Sales Reports + Generates and sends team member reports + Coordinate and plan employee events + Follow best practices, health and safety requirements, and company guidelines. Qualifications & Skills: + Compassion and respect for clients and their families + Strong customer service and verbal communication skills required + Knowledge of cloud-based tools for time management, photo storage, et cetera. + Ability to complete tasks and work in fast-paced, changing environments + Willingness to work in cluttered and/or dirty environments. We provide work gloves, aprons, etc. + Detail oriented, excellent prioritization and organizational skills + Punctual and attentive to detail + Have transportation, and smartphone access for scheduling, timekeeping and project management + Age 18 years or older with valid driver’s license and reliable transportation + Must undergo a pre-employment background check Powered by JazzHR
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