Our client, a leading organization in the technology and IT services industry, is seeking a Business Function Designer to join their team. As a Business Function Designer, you will be part of the IT department supporting various technical and business teams. The ideal candidate will have strong analytical skills, excellent communication abilities, and a collaborative mindset, which will align successfully in the organization. **Job Title:** CSDM / CMDB Functional Designer **Location:** Remote **What's the Job?** + Support the analysis and design of new business functions and processes within the organization. + Identify and define detailed requirements while acting as a liaison to the business community. + Participate in user and task analysis to maintain a clear understanding of business perspectives. + Collaborate with technical teams to translate business requirements into functional specifications. + Develop process maps and documentation to illustrate current and future state business processes. **What's Needed?** + Minimum 7+ years of ITSM/CMDB experience, with at least 3+ years in ServiceNow CMDB/CSDM design. + Strong knowledge of CSDM concepts, service mapping, and ITIL processes. + Proven ability to facilitate client workshops and translate business needs into CMDB models. + Familiarity with data governance frameworks and organizational change management. + Excellent communication and stakeholder engagement skills. **What's in it for me?** + Opportunity to work on impactful projects within a dynamic organization. + Collaborate with experienced professionals in a supportive environment. + Enhance your skills in ServiceNow and ITSM/CMDB design. + Remote work flexibility, promoting work-life balance. + Potential for long-term career growth and development. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.