**The position** We are on the lookout for a standout Key Account Manager to join us on an exciting journey shaping the future of the CRM (Cardio, Renal, Metabolism) therapeutic area at Boehringer Ingelheim Switzerland. As a CRM Key Account Manager, you will lead strategic engagement and build impactful partnerships across primarycare–relevant hospitals, group practices, HCP networks, specialty clinics, and emerging healthcare ecosystems - driving meaningful change where it matters most. Start date as soon as possible. **Tasks & responsibilities** + Serve as the lead for assigned group practices, HCP networks, and relevant hospitals/accounts with national or regional reach (in alignment with other portfolio KAMs. + Lead strategic account planning and execution, ensuring all activities are aligned with TA CRM objectives. + Conduct deep analysis of patient pathways to identify unmet needs, systemic drivers, and barriers to care. + Coordinate cross-functional teams (Medical, Market Access, Sales, Marketing, Portfolio KAMs) to deliver integrated solutions that optimize patient outcomes. + Map and engage complex stakeholder ecosystems acting as a connector (when needed) between internal teams and external partners to drive clinical adoption and formulary inclusion. **Requirements** + Education or background/experience in healthcare, commercial discipline with a strong focus on marketing, sales, and account management is a must + Proven successful experience in account management including business development + Experience working with hospitals, regional/national group practices, HCP networks, and/or digital health providers (or similar) is a must + Excellent communication, advanced negotiation, and project management skills + Fluent in English and the respective regional language (German for Basel-Bern/Ost-CH, French for Romandie-Tessin, Italian is a plus) + Digital fluency (analytics, CRM platforms, telehealth models, Microsoft Office, Veeva, Power BI, Sales Force) + Must reside in Switzerland or be willing to relocate **Boehringer Ingelheim Switzerland:** + This is a field-based role in Region EAST - a valid driver’s license and willingness to travel extensively within Switzerland is required + Nevertheless, a strong collaboration with the office-based colleagues as well as regular presence in the office of Boehringer Ingelheim Switzerland in Basel is expected **Your Benefits** + Flexible working time models: home office and flexible working hours, depending on department and position – many things are possible with us. Since this is a field-base position, office-time either at the offices or at home is possible in agreement with line manager and job expectations. + Learning & development: diverse training and development opportunities for your personal and professional growth. Because: you never stop learning. + Attractive and competitive salary package with Performance-based bonus + Assigned sales territory with minimal overnight travel + Mental health support (EAP, coaching) + Collaborative environment with strong team support despite field‑based work + Regular team meetings, sales events and kick‑off sessions + Appreciative culture with recognition programs + Opportunity to actively shape customer relationships and regional market presence **We are looking forward to receiving your application online!** By uploading your application documents via our application portal, we can treat your data confidentially and in compliance with the GDPR. On our career site (https://careers.boehringer-ingelheim.com/at) you will find further information about Boehringer Ingelheim as an employer as well as information about the application process and our different departments. Would you like to know what makes our employees special? What they tell about their motivation and their everyday work? Watch this video (https://www.boehringer-ingelheim.com/at/karriere/ueber-uns/unsere-mitarbeitenden) and hear for yourself what our colleagues have to share. All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.