Overview:

A Dunkin Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.


Responsibilities Include:

  •  Follow Brand standards, recipes, and systems
  •  Follow food safety standards
  •  Prepare food and beverages
  •  Assemble and package orders
  •  Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
  •  Maintain a clean and organized workstation
  •  Clean equipment, service areas, and guest areas
  •  Stock items, such as cups, lids, etc. at the workstation
  •  Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
  •  Meet speed of service standards while delivering accurate orders to guests
  •  Serve and communicate with guests
  •  Maintain a guest-focused culture in the restaurant
  •  Communicate effectively with managers and coworkers
  •  Organize and maintain stock room and refrigerated areas


Education/Experience:
  •  None

Key Competencies
  •  Works well with others in a fast-paced team environment
  •  On time, demonstrates honesty and a positive attitude
  •  Willingness to learn and adapt to change
  •  Guest focused

Physical Demands/Working Conditions:

  •  Standing on feet
  •  Repetitive motion, including bending, stooping, and reaching
  •  Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
  •  Working in a small space






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