Back to Search Credit Solution Advisor (10 WEEK CONTRACT) Category: Clerical - Call Center Location: Columbus, IN 47201 Pay: $20.00 Hourly Posted: 18 hours ago Status: Open Description

Credit Solution Advisor (10 WEEK CONTRACT)

Do you have experience in call center, banking, or collections roles and enjoy building relationships while helping customers resolve financial challenges?

Company Profile

A member-focused financial institution dedicated to strengthening relationships, providing financial guidance, and supporting members through personalized credit solutions. This team is passionate about empathy, professionalism, and delivering exceptional service during sensitive financial situations.

What's in it for you?

Short-term contract opportunity (10 weeks) Preferred start date of February 23rd, 2026Consistent full-time schedule (8am–5pm)Professional, supportive work environment Meaningful work helping members resolve financial challengesOpportunity to gain valuable experience in financial services, lending, and collections

Credit Solution Advisor (10 WEEK CONTRACT) Details:

Contract position$20.00 to $22.00 /hourFirst Shift (Monday through Friday from 08:00am to 05:00pm)Spend approximately 80% of your day on the phone communicating with members regarding past-due accountsProvide financial counseling and negotiate payment solutionsInvestigate discrepancies and resolve delinquency issuesProcess payments and document account activity accuratelyPerform 20% administrative and documentation tasksMaintain detailed records in core banking and documentation systemsCollaborate with lending, transaction processing, and internal departmentsDeliver professional, empathetic customer service in sensitive financial situations

Credit Solution Advisor (10 WEEK CONTRACT) Qualifications:

High school diploma or GED required3–5 years of related experience preferred Collections background strongly preferred Call center experience preferredBanking or financial services preferredStrong phone communication and customer service skillsExcellent organization, documentation, and problem-solving abilitiesStrong computer and data entry skillsAbility to handle confidential financial information professionally

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

How to Apply:

Email, call, or text us today! Feel free to apply online at www.elwoodjobs.com!

Destiny Benefiel

4111 Central Avenue

Columbus, IN 47203

(812) 372-6200

destiny.benefiel@elwoodprofessional.com

Qualifications

*See above for qualifications

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