Play a key role in converting visions into market-ready products while addressing and overcoming complex challenges. In this vibrant environment, you ensure efficient product delivery and champion change initiatives, marking a crucial milestone in your career advancement and innovation journey.

As a Product Delivery Associate within the Corporate and Investment Bank Wholesale Lending Services team, you are entrusted with ensuring the stable and scalable delivery of products. You will collaborate with cross-functional teams, cultivate essential relationships, and facilitate the product's ongoing value delivery.

Job responsibilities  

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify methods to boost efficienciesProvide user support during production incidents and proactively communicate statusSupports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirementsRaises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resourcesImplement transformational process and product through cross functional areas within WLSPartner with clients and stakeholders on requirement gathering; design, ideate, wireframe, prototype features and experiencesRefine product backlog in JIRA, and use cases with exceptional detail and disciplineApply analytical and creative thinking to design solutions to operations inefficiencies, risks, and opportunities. Coordinate and govern User Acceptance Testing, ensuring user engagement and testing rigor.Manage PROD support activities i.e. simulation of user issues, timely resolution of priority queries, issue prioritization, escalation and stakeholder engagement.Represent the user group by presenting documented requirements to the technology teams

Required qualifications, capabilities, and skills 

Bachelor’s Degree or equivalent experienceMinimum years of experience or equivalent expertise in product management or a relevant domain areaSound understanding of credit monitoring processes within a global banking set up.Keen understanding on covenants monitoring, borrowing bases and security valuation modules etc. Tracking and understanding task SLAs etc. Understanding of simple and complex credit agreements.Experience executing operations change readiness activities Experience in large scale, cross-functional initiatives and passion for process innovation, design, and technologyExperience in Agile methodology Basic proficiency in JIRA, Tableau, Alteryx. Proficiency in MS Office applications, including MS Word, MS Excel, MS Visio and MS PowerPoint

 

Preferred qualifications, capabilities, and skills 

Developed knowledge of the product development life cycleExperience within large Financial Services firms preferredExperience with implementing and using workflow toolsCommercial banking facility covenant monitoring processes Certified Scrum Master or Certified Product Owner