**Work Location:** Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** 72,280 - 108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Credit Management Associate Supervisor II is responsible for supervising a team of Credit Management Associates, performing underwriting support and portfolio administration functions in accordance with Bank policies and procedures, and regulatory requirements. The The Credit Management Associate Supervisor II ensures consistent training, advice and guidance to staff members on practices and procedures, participates in development and management of unit budget, and identifies weaknesses and coordinates training for commercial personnel as needed. The Credit Management Associate Supervisor II leads projects with other departments to introduce new procedures, improve processes and foster superior Customer service for commercial loan Customers. This role ensures that processes are conducted efficiently and timely and according to established policies and procedures and legal and regulatory guidelines along with service level agreements. The Credit Management Associate Supervisor II is primarily responsible for the supervision of day-to-day activities daily operations of workflow, staff support, training & mentoring, performance appraisals, and daily problem resolution. **Depth & Scope:** + Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required + Supervises and trains a team of Employees who provide ongoing support to an assigned commercial customer account portfolio within credit management + Supervisor role requires nCino processes and administration of complex loan structures as needed, no more than 25% + Manages an assigned account portfolio for new and existing commercial customers to provide consistent professional service and support throughout the total lifecycle of each account + Works independently in resolving more complex issues relating to origination process through booking + Assists with the uploading of due diligence received during underwriting, to the image repository system, in preparation of Loan Specialist assignment + Assists in preparing and implementing training material on an ongoing basis for Credit Management Associates + Prepares in-depth reports when required + Leads projects to develop, implements, maintains and improves procedures in commercial banking + Responsible for integrating documentation, processes and lending procedures when new banks are acquired + Serves as subject matter expert for the department + Ensures staff development and team preparedness + May begin to serve as mentor for supervisors + Responsible for optimizing technology utilization within the Credit Management Associate function + Provides strategic guidance on executing plans for department + Demonstrates functional and technical expertise required to perform core aspects of the job (includes systems, regulations, laws and accepted industry practices) + May assist manager with the management of department budget needs, including expense & capital projects + Establishes goals and objectives for staff and plays a key role in shaping and influencing initiatives to meet and exceed requirements + Exercises authority of the operations division concerning personnel actions including staffing, performance appraisals, promotions, salary recommendations and terminations + Responsible for staff development and ensuring team preparedness; encourages, engages and provides feedback in a timely manner + Ensures effective communications and information sharing with Team, internal Customers, contacts and vendors as needed; may seek ways to improve effectiveness of communications and implements changes as necessary; Coordinates support from various internal departments as necessary + Assists with onboarding new hires and transfers within credit management + May assist in preparing the more complex financial analysis of loans / industries/ Customers, maintaining credit file, financial statement and assist with analysis memos + Continually provides support to Manager and Credit Management on strategic initiatives within commercial banking and implementation as required + Responsible for all new hires onboarding to the Team (i.e. ordering any and all equipment, any necessary badges and parking permits, scheduling needed programs/training, etc.) **Education & Experience:** + 4 year degree or equivalent experience + 7+ years related experience required + Previous management experience + Strong project management experience + Excellent communications skills + Knowledge of Company commercial information systems helpful + Proven supervisory experience, organizational, planning, developmental, analytical, and decision-making skills + General knowledge of accounting + Extensive knowledge and understanding of bank operations, department policies, procedures, products, services, systems and applications + Ability to work in a fast-paced, dynamic environment + Highly motivated and ability to work independently **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% ● Domestic Travel – Occasional ● International Travel – Never ● Performing sedentary work – Continuous ● Performing multiple tasks – Continuous ● Operating standard office equipment - Continuous ● Responding quickly to sounds – Occasional ● Sitting – Continuous ● Standing – Occasional ● Walking – Occasional ● Moving safely in confined spaces – Occasional ● Lifting/Carrying (under 25 lbs.) – Occasional ● Lifting/Carrying (over 25 lbs.) – Never ● Squatting – Occasional ● Bending – Occasional ● Kneeling – Never ● Crawling – Never ● Climbing – Never ● Reaching overhead – Never ● Reaching forward – Occasional ● Pushing – Never ● Pulling – Never ● Twisting – Never ● Concentrating for long periods of time – Continuous ● Applying common sense to deal with problems involving standardized situations – Continuous ● Reading, writing and comprehending instructions – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards) **Additional Information:** We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. **Interview Process** We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.