Creative Director, Marketing Location: New York, NY, United States Date Posted:Feb 2, 2026 The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- [email protected] . Description Creative Director, Marketing (2026-11) AAA-ICDR is looking for a Creative Director to own all visual brand expression—from high-impact digital assets to thought leadership reports. In this role, you’ll ensure every channel reflects a cohesive, premium creative vision aligned with the expanding AAA-ICDR brand. Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. The successful applicant will have a hybrid work arrangement, but must reside within a 125-mile radius of the AAA's headquarters located in Downtown Manhattan. The starting salary range for the position is $147,000 - $162,000, plus an annual incentive opportunity targeting up to 10% of the base salary. ESSENTIAL FUNCTIONS + Oversee creative direction and production across social, site, packaging, marketing materials, and executive presentations + Maintain brand consistency across all touchpoints + Lead multiplatform creative, including video, podcast, and multimedia campaigns + Collaborate with marketing, GTM, business development, and product teams on creative storytelling of AAA’s core services and full suite of product offerings + Partner with the Director of Content on copy and creative ideation + Guide design standards and oversee vendor relationships to support best-in-class creative + Utilize the latest AI tools and technologies to scale, amplify, optimize, and expand the impact of creative storytelling EDUCATION AND EXPERIENCE Bachelor’s degree in Graphic Design, Visual Communications, Marketing, Advertising, Fine Arts, or a related field, with10+ years in design or creative leadership, or an equivalent mix of education and experience. KNOWLEDGE, SKILLS, & ABILITIES + Experience leading design and multimedia teams + A strong visual and storytelling portfolio + Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), presentation tools (PowerPoint or Google Slides), and AI-powered creative and design tools (i.e., Canva, Adobe, CGPT, Gemini, PlayPlay, Figma) + Strong written and verbal communication skills + Proven ability to partner effectively with marketing, sales, product, and executive teams The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.