Our client, a leading healthcare provider, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Patient Contact Center supporting seamless communication between patients, healthcare providers, and internal teams. The ideal candidate will have strong communication skills, attention to detail, and a customer-focused mindset which will align successfully in the organization. **Job Title:** Customer Service Representative **Location:** Irving, TX **Pay Range:** $19.00 per hour **Shift:** M-F, 8-hour shift from 8:00 AM to 7:00 PM **What's the Job?** + Answer incoming calls promptly and professionally, providing accurate information and assistance to patients and healthcare providers. + Initiate outbound calls to gather necessary information for prescription coordination. + Schedule initial and refill medication shipments accurately and efficiently. + Maintain complete and accurate patient records in accordance with company policies. + Collaborate with team members and leadership to improve processes and enhance patient experience. **What's Needed?** + High school diploma or equivalent required; associate degree or higher preferred. + Previous experience in a healthcare or call center environment strongly preferred. + Excellent communication and interpersonal skills. + Strong attention to detail and organizational abilities. + Ability to work in a fast-paced, team-oriented environment. **What's in it for me?** + Opportunity for cross-training and skill development. + Hybrid work model after completion of onsite training. + Supportive team environment focused on collaboration. + Engagement in meaningful work that impacts patient care. + Potential for career advancement within the organization. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.