Excellent planning and organizational skills. Excellent presentation both oral and written skills are required. Proven ability to manage multiple projects and multiple relationships simultaneously Proven ability to effectively direct and lead an operation in attaining cost avoidance, client satisfaction, and associate engagement and retention goals. Strong interpersonal skills Open to night shifts Possesses good judgment and the ability to foster teamwork and support upper management decisions. Must work well under pressure. Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others. Ability to work in a Matrix structure Ability to collaborate and work effectively as part of a team. Ability to resolve conflicts and bring out convergence Ability to address training and career development needs of individuals, teams or organization. Must show adaptability and an innate ability to learn new cultures and get along with people. ##LI-DNI

Education Bachelors Degree required in related field (Commerce, business, Finance or engineering)/ MBA preferred. Work Experience 8 -10+ years of operational and management experience with 3-5 years in a professional management role. 3+ years experience in Service Delivery using the offshore delivery model preferably in large Multinational organization

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

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