Company: The Davey Tree Expert Company
Locations: Kent, OH
Additional Locations: NA
Work Site: On Site
Req ID: 220509
Front desk receptionist who serves as the first point of contact for Davey’s Corporate office, providing a welcoming experience for clients, visitors and staff as well as the main switchboard operation for the organization. The ideal candidate is a detail-oriented, friendly professional that can balance a high-paced environment with customer-facing responsibilities.
Job Duties Greet visitors and manage the front desk, ensuring a welcoming environment Answer and direct calls using a multi-line phone system with excellent phone etiquette Work under steady pressure with frequent interruptions Assist with incoming and outgoing packages and orders that are delivered to the front desk Assist in scanning verification for employee records and provide scanning assistance as needed Assist with outgoing mailings, including incoming and outgoing correspondence and/or packages Understand, interpret, and follow instructions, and apply general administrative and departmental policies and procedures Read, understand, and review documents for accuracy and relevant information QualificationsQualifications
Multi-line telephone system experience and previous experience in an office or administrative role is preferred Coordinate a variety of office support and clerical duties and activities Strong organizational skills with the ability to manage time effectively Excellent typing skills with attention to detail for data entry tasks Bilingual candidate is not required but a plus Familiarity with front desk operations, including customer service best practices Exercise good judgement and have the ability to handle sensitive information with discretion and confidentiality Strong interpersonal skills to interact positively with clients and colleagues alikeEducation/Training Requirements
High school diploma or equivalent required IAAP Certified Administrative Professional (CAP) certification is preferred Computer literate, proficient and comfortable with Microsoft Outlook, Word, Excel, Teams, and Adobe Acrobat Pro Knowledge of OnBase/SAP, RingCentral and SuccessFactors a plusExperience Requirements
3 years of administrative experience in an office environment Demonstrated proficiency in handling matters of a highly confidential nature; shown high degree of initiative and ability to work effectively with a wide variety of individuals and groups; ability to work independently with limited supervision; ability to plan, implement and manage short- and long-term projects Additional InformationWhat We Offer: *
Paid time off and paid holidays Base salary + commission Opportunities for advancement All job specific equipment and safety gear provided 401(k) retirement savings plan with a company match Employee-owned company & discounted stock purchase options Group Health Plan Employee referral bonus program Locations throughout US in major cities and desirable areas Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers Scholarship Program for Children of Employees Charitable matching gift program*all listed benefits available to eligible employees
Company OverviewInvest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on exchanging ideas, community partnership, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
Divisional Overview