Job Title: Corporate Account AdminJob Description Join our dynamic sales team as a Corporate Account Administrative Assistant in the Dallas/Fort Worth area. Within our industry-leading Specialty division, this role is pivotal in supporting corporate account managers by managing and prioritizing their requests, ensuring that all necessary reporting, correspondence, and requests are completed promptly and professionally. This position plays a critical role in resolving issues and concerns for large, multi-unit corporate account customers. Responsibilities + Maintain key relationships with customers and internal departments to build knowledge and understanding of customer needs and expectations. + Process and schedule new opening orders, mass product orders, and recurring monthly/annual billings for digital products. + Create, update, and maintain pricing contracts using our Contract Management System. + Maintain third-party customer catalog portals, ensuring pricing updates when Finance communicates changes. + Communicate with executive-level customers on behalf of the corporate account manager as needed. + Assist internal departments with research into customer issues, such as invoice discrepancies, work order analysis, and reporting. + Follow up on and resolve customer questions, including product, credit, pricing, and distribution and service concerns. + Process legal contracts via AdobeSign by obtaining and reviewing financial data, ensuring details match the contract, and requesting signatures. + File executed contracts appropriately and in a timely manner. + Establish accurate customer master data, including contract alignment, discounts, special delivery instructions, billing preferences, contact information, change of ownership, new account requests, ordering exceptions, and status. + Make change requests through the appropriate avenues. + Utilize our SaaS website to enter customer information and create required records for order placement of our digital projects. + Run monthly reports on a rotating basis. + Provide backup support to other members of the administrative team in the region as requested by the direct supervisor. + Complete ad hoc reports and projects as requested by the direct supervisor. Essential Skills + Advanced knowledge of Microsoft Excel, including pivot tables and VLOOKUP. + Proficiency in SAP and the Microsoft Office Suite (Word, PowerPoint, Outlook). + High school diploma or GED required; bachelor's degree preferred. + 2-4 years of relevant experience required; 3 years of sales support and 2 years of project coordination preferred. Additional Skills & Qualifications + Type A personality with strong critical thinking skills. + Ability to think outside the box and willingness to learn. + Effective verbal communication and logical thinking. + Strong problem-solving and decision-making skills. + Confidence, enthusiasm, and patience. + Respectfulness and acceptance of feedback. + Familiarity with office politics and dealing with difficult personalities. + Independence and ability to work well under pressure. Work Environment The work environment is hybrid, with 3 days in the office and 2 days working remotely. The schedule is Monday to Friday, from 8:30 AM to 5 PM, with a 30-minute lunch break. High interaction level with management and team members is expected, as the role involves coordinating with various divisions and departments, managing workloads, and collaborating with three other team members doing similar work. Pay and Benefits The pay range for this position is $25.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Irving,TX. Application Deadline This position is anticipated to close on Jun 5, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.