Join our Global Banking team and help shape the future of risk management and compliance. You’ll collaborate with talented colleagues, leverage innovative frameworks, and make a meaningful impact by supporting our operational risk and compliance standards.

As a Program Control Manager in the Global Banking Sub-Line of Business (Sub-LoB) within the Commercial and Investment Bank (CIB), you will oversee the governance and administration of the Compliance and Operational Risk Evaluation (CORE) program, including Risk Events and Legal Entities. You will build strong relationships with Control Managers and Business Operations Executives and ensure alignment with the firm’s operational risk tolerance and compliance standards.

Job ResponsibilitiesCreate a proactive risk and control culture using proven evaluation strategies and change management protocolsReview and analyze program-related data to support business programs and strategiesEngage with colleagues across business, operations, legal, compliance, risk, audit, and technology functionsLead and manage project lifecycle activities, including due diligence, planning, tracking, coordinating, and reporting for control functionsOversee strategic execution projects, ensuring organizational alignment with project goals and objectivesDevelop and maintain scorecard reporting, executive summaries, and dashboards for senior managementDraft content, prepare presentations, and engage in verbal and written updates to drive alignment and action toward project objectivesSupport project meetings, workshops, and related activities, including preparing agendas, meeting minutes, and action itemsDrive strategic tasking and requirements from key stakeholders and project participantsApply advanced knowledge of controls and risk standards to support process improvement and ensure complianceCollaborate with senior stakeholders and business leads to deliver projects aligned with the bank’s priorities and strategic objectivesRequired Qualifications, Capabilities, and SkillsBachelor’s degree or equivalent work experienceMinimum 7 years of experience in financial services within controls, audit, risk management, compliance, program management, or project managementProficient knowledge of control and risk management concepts, including designing and evaluating Risk & Control Self-AssessmentsAdvanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)Experience with project management tools and methodologiesStrong organizational, analytical, and problem-solving abilities with sharp attention to detailExcellent verbal and written communication skills, confident engaging across all organizational levelsHighly motivated self-starter with a growth mindset, intellectual curiosity, and strong sense of ownershipProactive and adaptable team player, eager to contribute and collaborate with diverse teamsDemonstrated leadership skills with ability to mentor and develop junior team membersAbility to make informed decisions in dynamic environmentsPreferred Qualifications, Capabilities, and SkillsExperience supporting process improvement initiatives in complex, regulated environmentsFamiliarity with operational risk frameworks and compliance standardsAbility to tailor communications for executive and cross-functional audiencesExperience developing dashboards and executive summaries for senior managementStrong stakeholder management and relationship-building skillsExperience working in global or matrixed organizationsProfessional certification in risk management, compliance, or project management (e.g., CRMA, PMP)