Coordinator, Tenant Services Job ID 249179 Posted 25-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Property Management Location(s) Toronto - Ontario - Canada **About The Role:** As a CBRE Coordinator, Tenant Services, you will oversee the coordination of a variety of departmental and financial activities. This role will be onsite supporting property management at Exchange Tower, while also supporting Northbridge Place. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group. **What You'll Do:** + Work with a Market Leader to identify opportunities to improve service delivery to customers. + Create monthly forecasting reports and present to management. + Verify the database of management and leasing contract information is accurate and up to date. + Review and approve vendor invoices, billings, expense reports, accounts receivables (including but not limited to tenant charge backs, account reconciliation and five-day letters) and contract execution process. + Support the contract execution process. + Responsible for review of data integrity across systems. + Ensure compliance with company policy, real estate law, and provincial and federal guidelines. + Facilitates communication of best practices, policies, procedures, and initiatives to support operations. + Train new team members on policies, procedures, processes, administration and governance. + Coordination of all pre-move in and move-in requirements as well as pre-move out and move-out requirements. Including but not limited to new tenancy memos, tenant set-up/removal across all systems and make-good requirements notification. May participate in the Asset Services internal audit process. + Work with senior management to improve operational compliance, in particular retail tenants follow rules and regulations of the building when it comes to signage, garbage and storage. + Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques. + Assist with the creation and execution of content for the axiis app including tenant events, charitable promotions, local area updates and publicizing tenant programs. Updating of Digital Directories and FCPEX Website. Assist tenants with axiis app onboarding. + Participate on Tenant Service Team with organization of all internal tenant events, i.e., Valentine’s Day, Earth Month, Tenant Appreciation, Waste Reduction Week, Tenant Survey, etc. Impact your team and other teams whose work activities are closely related. + Suggest improvements to existing processes and solutions to improve the efficiency of the team. + Additional responsibilities as assigned **What You'll Need:** To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. + High School Diploma or GED with 3-4 years of job-related experience. + A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. + Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. organizational skills with an advanced inquisitive mindset. + Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. **Our Values in Hiring** At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. **Disclaimers** Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future. **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. About CBRE Group, Inc. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Coord, Tenant Services position is $60,0 00 annually and the maximum salary for the Coord, Tenant Services position is $70,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. **Equal Employment Opportunity Statement:** CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at Via telephone at +1 866 388 4346 (Canada) and +1 866 225 3099 (U.S.) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)