**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + You will be stepping right into the heart of a dynamic, fast-moving cargo organization tht never stops innovation. In this role, you'll be a key player on our Road Feeder Team. This group sets up, manages and operates the 250 plus trucks we deploy worldwide to extend the American Airlines Cargo network and drive additional revenue. + ​This job is a member of the Surface Logistics Team within the Customer Experience Division. + Responsible for providing operational support including field, sales, Sabre input functions and other inquiries. **What you'll do** + Manages domestic and international truck routes by monitoring capacities, schedules, service levels and contractual agreement + Provides other administrative, ad- hoc analysis, and reporting support as necessary + Requires shift work in a 24/7 operation **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + ​High School diploma or GED equivalency **Preferred Qualifications- Education & Prior Job Experience** + ​College degree + Previous experience in transportation logistics (air, sea, rail, road) + Experience working in Capacity Management in transportation **Skills, Licenses & Certifications** + ​Ability to multi-task, prioritize and possess strong organization skills + Provides superior quality customer service with maximum emphasis on problem resolution + Keen attention to detail, solid analytical skills and demonstrates sound business judgment + Team player with a positive, can-do attitude and an ongoing spirit of fun + Consistently performs at their highest potential and delivers great results + Ability to learn quickly and is adaptable in a changing business environment + Knowledge of AA Cargo products and understanding of the cargo industry is highly desired + Ability to be innovative, forward-thinking and self-starter to help take our Cargo Support efforts to new levels **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.