Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Full Time - Mebane, NC 

Project Manager 

Job Summary: The role of a Project Manager is to develop, plan, and manage customer projects internally as it relates to adherence and secondary packaging for this unique specialty/converting operation. Achieve high customer satisfaction effectively through and with operations, customer service, sales, and the customer.

 

Major Job Responsibilities:

Business Excellence

Manage and lead new product introduction and launches from conception to delivery, including order entry, supply chain and production to ensure optimum solution and level of customer focus achieved.Responsibility for delivering excellent customer service in both the development phase of a project and production phase of the manufacturing process. This is designed to deliver and facilitate growth in the adherence and secondary packaging market.Drive customers generated projects. Responsible for coordinating activities of the project team, identifying appropriate resources, and developing schedules to ensure timely completion of projects. Manage and develop documentation for internal equipment, material, and process trials.Run and compile reports from ERP system (EFI Radius and PSA) for management review.Develop job aids, process maps and Gantt charts for critical processes and projects to train department leads on new processes. Work closely with scheduling and planning teams and help manage and review production capacity and constraints. Liaison between the plant, sales, customer service, and customers on all customer related projects and new product introductions (NPI) and approvals. Host and lead weekly meetings with customers and interplant teams as per the project requirements.Develop technical competency to support customer and sales enquiries. Build technical reports using Microsoft (Excel, PowerPoint, Word) tools for team review.Support line trials and troubleshoot issues internally and at customer sites. Lead and assist with site transfer/outsource work to other plants/third party vendors or work coming in from other plants. Support pricing and directly engage Customer Service Representatives (CSR’s) in new product introduction/development. Key point of contact at the site for customer visits.Key point of contact for commercial organization for samples and information requests. Provide expertise and technical support on ERP system modules and VWT as needed.

 

Critical Skills / Capabilities:Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations; demonstrates tackling a problem by using a logical, systematic, or sequential approach.Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively.Accountability: Holds self and others responsible for actions and result.Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieve desired results; responds quickly to changing demands, processes, and updated information.Detailed-Oriented: Has an eye for recognizing errors or differences; plans and completes work with thoroughness, giving attention to specific information and individual details, conditions, necessary record keeping, and elements of that work. Qualifications/Requirements:

To perform the duties of the job, this role requires:

Excellent communication and interpersonal skills – verbal, written, electronic.Performa/Handle multiple tasks in a high energy environment without losing sight of long and short term company objectives. Be able to find solutions to problems by being creative, adaptable, flexible, and innovativeWilling to travel to customer/vendor locations.General knowledge of associated machinery and processing.Proficiency in Microsoft Office (Excel, PowerPoint, Word, Project).Other technical tools such as VISIO, MiniTab, and AutoCad are preferred, not required.Demonstrate good time management and methodical approach to organization and project planning.Be able to work well with others and collaborate with different departments.

 

Experience:Preferred: 2+ years of manufacturing experience in a fast-paced work environment

 

Education:Required: Bachelor’s Degree in technical discipline (i.e engineering) or equivalent experience

 

 

 

 

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.