The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm’s data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making.  The CDAO organization primarily consists of the firmwide Chief Data Office, firmwide Chief Analytics Office and Data & Analytics Product/Platforms.
 

As a Senior Associate, Control Manager within the Chief Data Office, you will be responsible for metrics production and development, governance support, and Compliance and Operational Risk Evaluation (CORE) program support, including supporting the Data Control Manager community of practice. This role, in partnership with the Control Management team and CDAO business/control partners is a significant and integral contributor to the effective management of the overall operational risk environment for CDAO.  Control Management (CM) maintains a strong and consistent control environment across the firm, with Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.
 

Job Responsibilities:
•    Manage business as usual metric and reporting processes for the CDAO Control Management team while facilitating transitions and change management to new technologies and efficiencies as needed.
•    Coordinate and develop of metrics and metric requirements for the CDAO Control Management team.
•    Support senior management reporting of CORE data, including Processes, Risks, Controls, Issues across Lines of Business (LOB) and Corporate Functions (CF).
•    Design, enhance, produce, and maintain reporting processes for reoccurring deliverables on a regular basis.
•    Identify, analyze, and challenge meaningful metrics to inform on the health of the operational risk and control environment for reports shared with senior management, control committees and forums, and external regulators.
•    Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection.
•    Participate in strategic initiatives and related process, risk, and control uplift.
•    Develop and deliver training sessions / programs as needed.
 

Required qualifications, skills and capabilities:
•    Bachelor’s degree or equivalent experience required. 
•    7+ years of financial services experience in control management, audit, quality assurance, risk management, or compliance. 
•    Proficient knowledge of control and risk management concepts
•    Experience in CORE Program Governance.
•    Experience in using data from large data sets to produce metrics and analytics (including tools such as Alteryx, Tableau)
•    Superior project management, process design, negotiation, and MS Excel Skills
•    Proficient in Microsoft Office Suite (Word, Teams, Outlook, PowerPoint, OneNote) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities/recommendation for improvement.