This role within the Controls Management team is responsible for leading the design, implementation, and monitoring of controls, partnering with diverse teams to proactively identify and mitigate risks, and cultivating a culture of accountability, innovation, and continuous improvement across the Chief Administrative Office (CAO) with a focus within Amenity Services, Document & Business Solutions and CAO Administration.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting. 
  
As a Vice President, Control Management in the CAO, you will lead the design, implementation, and monitoring of controls. You will partner with cross-functional teams to identify, assess, and mitigate risks, ensuring our control environment remains robust and responsive. Your leadership will help us foster a culture of accountability, innovation, and continuous improvement.

 

Job responsibilities

Lead the development and execution of control strategiesCreate a proactive risk and control culture using proven evaluation strategiesCollaborate with business, operations, risk, compliance, audit, and technology teamsOversee the design and evaluation of Risk & Control Self-AssessmentsEvaluate and analyze the business risk and control environment to identify gaps and root causesMonitor and report on control effectiveness, issue management, and remediationAnalyze operational data to identify trends and emerging risksEnsure compliance with regulatory requirements and internal policiesGuide and mentor control management team membersPresent findings and recommendations to senior leadershipSupport change management initiatives and process enhancements

 

Required qualifications, capabilities, and skills

10 +years of experience in financial services, risk management, controls, audit, or compliance; or equivalent subject matter expertiseAdvanced knowledge of control design, evaluation, and operational risk frameworksProficient in designing and evaluating Risk & Control Self-AssessmentsStrong analytical and problem-solving skillsProven ability to lead cross-functional teams and influence senior stakeholdersExcellent written and verbal communication skillsExperience in regulatory compliance and issue managementAbility to develop and implement sustainable solutionsExceptional interpersonal, collaboration, and relationship-building skillsAbility to work autonomously and manage competing prioritiesProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)