Shape the future of compliance and risk management at JPMorgan Chase. Join a team that values innovation, collaboration, and continuous improvement. Unlock your potential while making a significant impact on our business. Be at the heart of operational excellence and career growth. Bring your expertise to a dynamic environment where your contributions matter.

As a Senior Associate Control Manager within the Consumer and Community Banking team, you will identify and mitigate compliance and operational risks to ensure secure and efficient operations. You will collaborate with business leaders to design and implement effective control strategies, directly contributing to our success and reputation. In this role, you will leverage your expertise to drive continuous improvement and support our commitment to excellence. You will work with us to build a proactive risk culture and help shape the future of our organization.

Job responsibilities:
• Partner with stakeholders to analyze risks and controls, proactively identify gaps and root causes, and advise on solutions.
• Design, implement, and monitor controls using automation, AI, and data analytics.
• Review program data, utilize analytics and visualization tools, and create reports to support business decisions.
• Lead Risk & Control Self-Assessments, including process walkthroughs and mapping exercises.
• Manage or support control program projects, ensuring regulatory compliance and driving improvements through technology.
• Apply digital risk management, agile methodologies, and automation to advance organizational goals.

Required qualifications, capabilities, and skills:
• Five years of experience in financial services, with a background in controls, audit, quality assurance, or operational risk management.
• Independently applies risk management practices, executes escalation procedures, and assists others with standard risk matters.
• Utilizes change management resources and supports stakeholders through moderate change.
• Influences others using facts and data, facilitates solutions, and engages productively across the business.
• Establishes productive relationships with internal stakeholders and adapts to stakeholder needs.
• Creates and delivers effective presentations, writes executive summaries, and actively listens to drive alignment.
• Collaborates across functions, promotes an inclusive environment, and works productively with peers and stakeholders.
• Captures and documents project insights, participates in knowledge sharing, and applies lessons learned to improve work quality.
• Analyzes data, evaluates information and alternatives, identifies key issues, and delivers timely, fact-based decisions.

Preferred qualifications, capabilities, and skills:
• Demonstrates policy and regulatory knowledge, applies standards to protect client, firm, and employee obligations, and assists others with interpretation.
• Applies data literacy in routine contexts, identifies automation opportunities, delivers clear insights, and assists others with data and automation assessments.