Position: Contract Support Specialist Location: Central London Shift pattern: 10:00am - 7:00pm Opportunities for upskilling, development and progression available

 

A brand new opportunity for a Contract Support Supervisor has become available here at Mitie!

You will be responsible for ensuring the site operates safely, efficiently and in accordance with required standards.

Main duties

Provide support to the National Cleaning Manager, Supervise the Cleaning Team that are on site during the shift time, Ensure compliance with all QHSE reporting requirements, Monitor budget versus actual spend and implement corrective actions as directed by SSMs, Liaise with the site team with MI reports to the client on daily, weekly, monthly and ad hoc basis, Manage PPMs (e.g., windows, hard floors, carpets, upholstery,  kitchens) in line with the calendar and budget, Manage escalated issues through to resolution, engaging appropriate stakeholders, Oversee washroom services across all sites,

 

Person Specification

Confident in both remote service delivery and client-facing interactions, Skilled in resolving issues collaboratively with clients, Approachable, friendly, and professional in demeanour, Proficient in presenting reports, with skills in Microsoft Word and Excel, Highly practical and organised, with a proven ability to multitask and prioritise workload effectively based on urgency, Excellent interpersonal skills for engaging with both clients and internal stakeholders.

 

If this opportunity sounds of interest to you, hit that apply button!