Contract Support Coordinator Job ID 255372 Posted 09-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Facilities Management Location(s) Dublin - Dublin - Ireland Contract Support Role purpose: To provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality + Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. + Promote and maintain CBRE culture throughout teams. + Monitor and maintain the attendance planner. + Collate and process timesheets and expenses weekly. + Maintain people records such as new starters, leavers and any changes in staff. Communicate effectively and build/maintain relationships at all levels with internal and external customers o answer calls and emails in a professional and timely manner. + Attend and participate in any relevant training courses. + Attend regular role specific meetings in order to share best practice. People & Development Contract + Attend and actively participate in monthly Contract Review meetings. + Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. + Create monthly Customer Report with Contract Manager. + Ensure use of Preferred Suppliers is maximised and best practice “better buying” is in place. + Ensure CBRE systems (e.g. Ariba, Webquote) are in use and kept updated. + Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable. Finance + Ensure integrity of financial transactions for contract. + Attend and actively participate in weekly finance meeting with contract manager/subcontractors. + Create/raise Extra Works jobs. + Create accurate POs in a timely manner. + Regularly review and process supplier invoices. + Raise sales invoices (complete billing) in line with company deadlines at the correct margin. + Run and review P&Ls Monthly and influence P&L result. + Run and review WIP reports at least weekly. + Run open purchase order report weekly and review all open orders. + Run and review Debt report weekly. Person Specification + Organised (and ability to plan) Works in a structured way. Thinks ahead to prioritise workload. + Logical Works in a clear and consistent manner. + Attention to detail + Thorough in carrying out a task, with a high degree of accuracy. Assertiveness Confident and effective in putting across point of view to others. + Persistence Does not let issues go; follows up on issues through to resolution. + Customer and team focus Puts customer and team needs first; always considers impact of actions on customer and team. Technical Skills + Use of an ERP system desirable + Basic facility in maths essential + Customer service experience essential + Use of MS Office Suite / CAFM systems CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)