Contract Support (購買サポート） - Tokyo Job ID 233542 Posted 13-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Data Centers Location(s) Tokyo - Tokyo - Japan **ポジション概要** **お客様およびチームと連携し、優れたカスタマーサービスとビジネスサポートを提供することで、事業の成長と成功に貢献するポジションです。クライアントに対して柔軟かつ包括的な管理・事務サービスを担います。** **主な業務内容** **■チームサポート・人事関連** + **チーム内でのコミュニケーション促進（社内掲示、ミーティングなど）** + **勤怠管理（休暇・欠勤報告、残業管理）** + **経費精算の取りまとめ、チームへのトレーニング** + **人事関連データ管理（入社・退職手続き、ITリクエスト）** + **電話・メール対応（社内外）** **■契約・オペレーションサポート** + **月次契約レビュー資料の作成・ミーティング参加** + **資材・部品・PPEの発注** + **メンテナンス訪問の計画** + **契約関連システムの運用サポート** + **顧客との作業計画ミーティング参加、スケジューリング支援** + **契約範囲や請求対象サービスの把握** **品質管理** + **QHSE関連書類の管理** + **サプライヤーレビューの実施・記録** + **CAFMシステムの運用（PPM記録、レポート作成）** + **業務改善・イノベーション提案** **■財務サポート** + **週次財務ミーティング参加** + **サプライヤー請求書の確認・処理** + **月次レポート作成・締め対応** **応募要件** + **日本語・英語ともにビジネスレベル** + **ベンダーマネジメント経験** + **コミュニケーション力（口頭・文書）** + **問題解決スキル** + **チームプレイヤー** + **ジュニアレベル歓迎！** **このポジションの魅力** + **グローバル企業でキャリアを築ける** + **幅広い業務に携わり、スキルアップできる環境** + **チームと協力しながら、顧客満足に直結する仕事** **【勤務時間】9:00-18:00** **【勤務地】クライアント先オフィス、データセンター（大手町、新豊洲、川崎）** **【チーム構成】SDM 1名 , ICT エンジニア 新豊洲 7名 , 川崎 5名** **Position Overview** **This is a customer and team-facing role that provides exceptional customer service and business support, contributing to the continued growth and success of the business. You will deliver comprehensive and flexible administrative services to our client.** **Key Responsibilities** **■ People & Team Support** + **Promote CBRE culture within the team (posters, noticeboards, internal communications, team meetings)** + **Manage sickness and absence reporting, holiday tracking, and overtime coordination** + **Collate and process expenses; provide training to team members** + **Maintain personnel records (training, onboarding/offboarding, IT requests)** + **Handle calls and emails professionally and promptly** + **Attend relevant training courses and regular team meetings** + **Support IC card application and inventory management** **■ Contract & Operations** + **Assist in preparing monthly contract review packs and attend review meetings** + **Order materials, parts, and PPE** + **Plan maintenance visits and support scheduling** + **Prepare monthly reports and predefined operational/financial reports** + **Act as system champion for contract-related tools (WebQuote, Dynamic, etc.)** + **Ensure accurate labor allocation in systems** + **Participate in customer work planning meetings and support scheduling** + **Drive PPM and reactive performance through engagement with engineering teams** + **Understand daily operations and contract scope (covered vs. chargeable services)** **■ Quality Management** + **Maintain QHSE documentation using CBRE systems** + **Manage supplier reviews and ensure records are updated** + **Act as key user for CAFM system (PPM records, reactive tasks, reporting)** + **Identify and implement innovations to enhance performance and meet client expectations** + **Maintain accurate manual and digital records for full audit trails** **■ Finance** + **Attend weekly finance meetings with contract managers and subcontractors** + **Review and process supplier invoices** + **Assist with month-end financial reporting and ensure deadlines are met** **Requirements** + **Business-level proficiency in both Japanese and English** + **Vendor management experience** + **Strong verbal and written communication skills** + **Problem-solving ability** + **Team player** + **Junior-level candidates are welcome!** **Why Join Us?** + **Build your career in a global organization** + **Gain exposure to diverse responsibilities and develop new skills** + **Work in a collaborative environment where your contribution matters** CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)