Contract Management Support
Kyndryl
**Who We Are**
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
**The Role**
As a **Contract Manager at Kyndryl** , you will play a critical role in ensuring contract performance, compliance, and continuous improvement throughout the entire contract lifecycle. This includes managing contract validation & registration, billing & invoicing, and administrative processes while maintaining strong customer relationships and collaborating with internal stakeholders.
You will act as the link between Kyndryl and our internal customers (Account Partners, Delivery teams and other departments), combining administrative expertise, communication skills, and customer care service in your daily responsibilities. Your contribution will directly influence business decisions and customer satisfaction.
**Key Responsibilities**
+ Support end-to-end post-sales activities for contracts signed, including:
+ Validate signed contracts and record contract's services in SAP4.
+ Manage billing and invoicing for service projects.
+ Ensure contract's adjustments are accurately performed (cost of living, penalties, other clauses).
+ Resolve disputes and provide timely solutions
+ Coordinate with stakeholders such as Account Partners, Project Managers, Delivery Project Executives, Client CFOs, Finance, and Accounting teams.
+ Handle contract lifecycle activities: closing, extensions, and updates of PE, CPEs, PMs in SAP.
+ Act as internal advisor of the processes to be followed and make sure all the contractual elements are billed
+ Support SOX testing and audit reviews.
+ Maintain compliance with internal policies and external regulations.
**Who You Are**
**What We’re Looking For**
+ Strong organizational and administrative skills with attention to detail.
+ Excellent communication and customer service abilities.
+ Ability to manage multiple priorities and work collaboratively across teams.
+ Experience with SAP and financial processes is a plus.
+ Experience in contract management, billing, or invoicing preferred.
**Job requirements:**
+ Spanish native languages is mandatory. Catalan or Portugues will be also a plus
+ English languages - intermediate/proficiency level
+ MS knowledge & Power BI (Dashboards and IA Agents)
+ Experience with SAP4 Hana
+ Good communication and negotiation skills
+ Agile approach
+ Strong eye for, combined with logical and analytical thinking
+ Out-of-the-box perspective
+ Time management, prioritization
+ Ability to work with autonomy and methodology
+ Ability to keep deadlines
+ Ability to work in a team
+ Enthusiastic and dedicated approach
+ Problem solving and capacity to manage critical situation
+ Positive Attitude
**Why Join Us?**
At Kyndryl, you’ll be part of multicultural and diverse team that values innovation, collaboration, and continuous improvement. Your work will have a direct impact on customer satisfaction and business success.
**Being You**
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
**What You Can Expect**
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
**Get Referred!**
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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