#BETHEDIFFERENCE
If making a difference matters to you, then you matter to us.
Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.
You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. We do our best work together, connecting to create new innovations with impact.
The Content Management Analyst is responsible for reading, analyzing, and summarizing legislative and regulatory activity that is acquired for publishing in the OneSumX Insource product. This analyst will be a part of a team of writers who share responsibility for reviewing all incoming bills and regulations and highlighting the impacts of each on various types of insurance companies. The summaries are a highly visible part of our product and each Content Management Analyst must be able to handle a large volume of work in a timely manner without sacrificing the quality that our customers expect. Content Management Analysts should have knowledge of both the legislative process and the insurance industry, as well as the ability to analyze complex legal topics and summarize them in plain English.
Essential duties and responsabilities:
Analyze and summarize incoming legislative and regulatory material
Write summaries of regulatory/statutory content (updating existing content and creating new content) and update WK products and product documentation
Coordinate with teammates to ensure summaries are assigned and written in a timely manner
Communicate with acquisitions staff to clarify any questions pertaining to material being summarized
Demonstrate general knowledge relevant to Wolters Kluwer insurance products including legal and compliance knowledge, financial transactions expertise and industry best practices, and apply this knowledge for continuous improvement of WK products in the areas of content quality, product enhancements and operational efficiencies
Develop and maintain effective relationships with internal and external customers
Respond to compliance and product related inquiries from internal and external customers with priority and excellence
Other duties:
Provide quality work product, on-time (within project scope, schedule and budget) and without defects. Immediately report any impediments that put a deadline at risk
Demonstrate an ability to work collaboratively with Wolters Kluwer departments
Demonstrate an ability to manage administrative requirements, including timely submission of time sheets/billings, and adhere to CCOE deadlines
Uphold professionalism, professional responsibilities and Wolters Kluwer core values
Perform other duties as requested by supervisor or project leader
Job qualifications:
Education:
Bachelor’s degree (or equivalent)
Preferred: experience with written summarization of legal content and/or content production experience in compliance/regulatory issues
Preferred: Legal education/JD
Other Knowledge, Skills, Abilities or Certifications:
Working knowledge of operational compliance related issues for insurance companies in one or more of the following areas: claims, product filing, policy/contract provisions, market conduct, cancellation & nonrenewal, risks and controls (preferred, not required)
Insurance industry professional designations and/or legal background desirable (preferred, not required)
Our Offer:
Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong
Yearly performance bonus based on your seniority
Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year
Corporate Health Insurance
Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)
Up to 28 days of annual leave based on seniority
We have a strong Work from Home culture and take into consideration punctual needs and more
Flexible working schedule. You’ll find the flexibility for balance in your life
Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world
Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.