Essential Duties and Responsibilities:

- Responsible for developing an effective Business Process team who will manage the analysis and implementation of sustainable business solutions.

- Provide recommendations for the use of technologies in the organization’s various departments and projects.

- Oversee the development of business analytics to identify and drive opportunities.

- Support proposal activity for new business processes as needed.

- Oversee timely and accurate reporting of operational metrics.

- Provide leadership to multiple Business Process and Analyst teams and functions .

- Oversee the business continuity function in disaster recovery planning, 
- Oversee all analyst activities, including the Quality Assurance testing function

- Ensure that business rules and processes established by the Contractor are identified, documented and approved by DHS before and after system go-live.- Oversee CSC development and expansion activities, including, but not limited to, interviews with DHS divisions.- Recommend improvements to business processes to ensure that the CSC enables cost savings and improved functionality to DHS through process improvement.- Oversee and consult on change management practices with the Contractor and with DHS staff.- Lead the development of the Interview Plan and Transfer of Operations Plan, as well as ongoing maintenance of stakeholder relationships to ensure the CSC expansion vision is executed.
Minimum Requirements
- Bachelor's degree in related field.

- 10-12 years of relevant professional experience.

- Equivalent combination of education and experience considered in lieu of degree.

- Must possess a minimum of five (5) years of experience in management consulting and/or business analytics responsibilities on projects of similar scope.- Must possess excellent communication skills, including writing skills.- Previous experience in change management is required.- Previous human services experience is required. - PMP certification highly preferred.- Must be willing and able to work onsite in Little Rock, AR.

#LI-Onsite #maxPriority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.