**Job Title:** Customer Service I **Location:** Rhode Island RI 02919 United States OR 525 William Penn Way, Pittsburgh, PA 15219, United States **Pay Rate:** $20/hour **Primary Responsibilities:** As a Contact Center Specialist, you will be the voice of our company, creating positive and memorable experiences for our customers. With a customer-first mentality, you will provide exceptional support over the phone, whether it's resolving issues or recommending tailored banking solutions. + Handle a variety of incoming customer calls to deliver high-quality solutions. + Calls may be back-to-back and vary in length; scheduled breaks are provided. + Recommend products and services based on customer needs to enhance their banking experience. + Receive extensive paid training to build expertise and prepare for increasingly complex inquiries. **Qualifications:** + High school diploma or equivalent. + Minimum 1 year of experience in a customer-facing role with exceptional performance. + Proficiency in computer systems. + Strong verbal communication, listening, and problem-solving skills. + Positive, customer-focused mindset with superior interpersonal skills. + Ability to multitask and work in a fast-paced environment. + Detail-oriented with a strong sense of urgency. **Schedule & Work Location:** + **Hours per Week:** 40 + **Shifts:** Various 1st and 2nd shifts (including 1 weekend day). _Must be available to work holidays._ If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.