Consumer Platforms Leader

Country: Norway

Shape the backbone of digital identity and consumer platforms across the Nordics
 

We’re looking for a Consumer Platform Leader to take end-to-end ownership of some of the most critical capabilities in our consumer landscape: digital identity, authentication, signing, and shared consumer platforms.

This is a senior leadership role where you’ll combine technology vision, operational excellence, and people leadership to ensure our platforms are stable, scalable, and easy to use — while enabling teams across the bank to move faster and deliver better customer experiences.
 

If you enjoy owning complex platforms, driving standardization, and working at the intersection of business, IT, and security, this role gives you real impact.
 

Your mission
 

You will lead two key areas:

1. Nordic Identity & Signing
Owning digital authentication and signing solutions used across customer- and partner-facing journeys — with responsibility for availability, security, incidents, and continuous improvement.
 

2. Consumer Platform (CMS & EPI)
Providing a stable, high-performing common platform that enables consumer application teams to build independently, efficiently, and at scale.

Your focus will be on availability, standardization, re-usability, and cost efficiency, while continuously evolving the platform to meet future needs.

What you’ll be responsible for

End-to-end ownership of Auth, Signing, CMS and EPI platformsEnsuring high availability, performance, and incident readinessDriving 6–18 month platform and domain roadmaps with commercial and IT stakeholdersLeading planning, prioritisation, and backlog ownership in line with business prioritiesBalancing run, change, and transformation — from maintenance to migrations and obsolescenceMaximising standardisation and “out-of-the-box” platform delivery to application teamsDriving cross-team collaboration and removing delivery roadblocksProviding transparency on investments, maintenance, and platform healthActing as a trusted advisor to business and IT leadershipDeveloping talent and building a high-engagement, high-performing teamOwning 2nd line support within the platform’s scope

What success looks like (KPIs)

High availability and success rates for Auth & SigningReduced implementation time for application teamsControlled and optimized unit costsReduced obsolescence and vulnerabilitiesStrong employee engagement within the function

Who you’ll work with

Consumer Portal leadership and delivery teamsProduct managers and product ownersBusiness and commercial stakeholdersIT and Technology & Operations management
 

This role sits at the heart of the organization and requires strong stakeholder management across multiple domains. This role can be located in any of our five Nordic locations (Lysaker, Hvidovre, Solna, Helsinki or Stavanger).

What we’re looking for

You don’t need to tick every box, but you likely bring:

Senior experience leading complex platforms or shared servicesStrong understanding of authentication, identity, and secure platformsA track record of owning availability, incidents, and operational excellenceExperience driving standardization and reuse at scaleConfidence working with senior stakeholders and translating strategy into executionStrong people leadership and a passion for developing teamsA pragmatic mindset — able to balance speed, stability, and quality

Why join us?

You’ll own mission-critical platforms used across the bankYou’ll shape how teams build, integrate, and scale consumer solutionsYou’ll work with engaged stakeholders across business and ITYou’ll have the mandate to simplify, standardize, and modernizeYou’ll lead talented teams and influence long-term strategy