Consumer Loan Servicing Representative **DuTrac Community Credit Union** 1 Positions ID: 263 Posted On 01/12/2026 **Job Overview** Our mission at DuTrac is to be a trusted partner with our members to make a difference in their lives by working directly with each person to help them achieve their financial goals. Our staff provides excellent service to our members and builds long term relationships to make sure our members succeed in whatever those goals may be. As a Loan Servicing Representative at DuTrac you have the power to be the difference maker! Integrity, Community, Engagement and Education are the qualities you will find in DuTrac's working environment. You will appreciate working in DuTrac's family- friendly culture that provides excellent opportunities for both personal and career growth while providing a competitive salary and benefits package. The Consumer Loan Servicing Representative plays an integral part of the lending function at the credit union with the following responsibilities: + Ensuring the proper documentation of all consumer loans. + Provide tracking of documentation for loan and member service functions. + Insures that assets held as collateral by the Credit Union are properly insured and liens are properly perfected. Follows up on titles not received in a timely manner and contacts appropriate parties for missing documents. Verifies accuracy of shared pledged for share secured loans. Submits GAP and CPI claims. + Processes paid off loans and releases titles. + Responds to members requests; directs titles to branches for member pick up; provides written payoff requests and guarantee of title releases to third parties. Ideal candidates will have the following experience: + One to three years of similar experience. + Excellent computer skills. + Knowledge of lending process is helpful. + Very organized and strong record keeping skills. + Outstanding written and verbal communication skills. This position is full-time and is located in the Dubuque market. DuTrac Community Credit Union is proud to be an Equal Opportunity Employer. Apply at www.dutrac.org/careers Primary Contact 225015 Human Resources , 563-585-8431 Phone Phone Phone Fax hr@dutrac.org Email True False True **Job Details** Categories Banking/Mortgage/Financial Services Clerical/Office Administration Insurance Location Dubuque, IA Shift First Shift Job Type Employee Full/Part Full Time Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan PTO (Paid Time Off) Paid Holidays Tuition Reimbursement **Qualifications** Education High School/GED Experience 1-2 Years Company ID 988 Job REQ # 263 \# Positions 1 Start Date 20260112 End Date 20260220 Featured Job TH Ad TH Comments **Similar Jobs** Claims Representative Cottingham & Butler/ SISCO Service Representative Express Employment Professionals Mortgage Loan Processor/Closer DuTrac Community Credit Union Disability Representative Sr Sedgwick Customer Service Representative Cottingham & Butler/ SISCO Disability Representative Sr. Sedgwick Seasonal Client Service Representative Cottingham & Butler/ SISCO Service Representative - Licensed Cottingham & Butler/ SISCO Customer Service Representative Fidelity Bank & Trust Client Service Representative Cottingham & Butler/ SISCO **Share this Job** DuTrac Community Credit Union **About the Company** DuTrac Community Credit Union is a financial cooperative serving over 54,000 individuals and families in a 34-county area throughout the local Tri-State region of Iowa, Illinois and Wisconsin. Our Credit Union is one of the largest in the state with over 1 Billion in assets - and consistently ranks among the safest and financially strongest in the nation. We offer members a full line of consumer and commercial financial services ranging from savings and checking to credit cards to mortgages and more. Our Mission: to improve the financial future of our members, communities and fellow credit unions by providing information, education, and superior service and products. Our Vision: to be a trusted advisor and partner which excels in satisfying the evolving financial needs of members and the communities we serve. Please visit our web site at www.dutrac.org to learn more about our financial cooperative.