CIAM Engineer I - Consumer Salesforce _Bring your passion to Texas Health so we are Better + Together_ ********* **Work location:** Texas Health Resources, Remote - Must reside in Texas or be willing to relocate. Required to attend in person meetings at corporate office in Arlington. **Work hours:** Full Time Days Monday through Friday 8:00am - 5:00pm for 40 hours per week. Consumer Salesforce **highlights:** * Innovative, collaborative, and fast-paced environment * Opportunities to learn and advance in roles * Supportive and transparent leadership * Work from home life balance * Inclusive and supportive team attitude **Here's What You Need** **Education** * Bachelor's Degree Computer Science, Information Technology, Business Administration, or related field of study 4 Years Relevant work experience in lieu of a degree (Required) **Experience** * 2 Years Major application experience in a large-scale user and/or healthcare environment (Preferred) and * 1 Year Identity and Access Management technologies (Preferred) **What You Will Do** Operational support and delivery * Accountable to ensure implementations are properly promoted to production environment. * Accountable for the upgrades and processes to ensure high reliability implementation of such upgrades. * Accountable to comply with all THR Security tasks for the platform. * Accountable to prioritize all work appropriately to maintain operational effectiveness and efficiency. * Be available as needed, to support after-hours incidents, problems, outages, etc. that affect the CIAM platform. * Responsible for other applications as assigned. * Integration testing for development and releases. Daily activities * Provides overall CIAM technical Administrator expertise and managing various CIAM environments. * Collaborating with the stakeholders, Administrators, Engineers, and Architects. * Develops data integration, migration, and deployment strategies. * Participates in Proof of Concepts and technical solutioning. * Maintains accountability for technical functionality. * Collaborates with other ITS technical leaders and provides technical and administrative guidance for various existing and planned CIAM applications and service delivery including platforms, middleware, 3rd party services, and databases. * Provides overall systems Administrator expertise to relate to and build upon existing environments. * Supports product lifecycle from business discussions through test/deploy as it relates to requirement refinement and technical design of business needs. * Conducts defect and root cause analysis. * Proactively identifies, addresses, and escalates (if needed) when solutions are overly- complex or will compromise supportability and scalability. * Defines metrics and reports on performance indicators and risk factors of our CIAM Platform * Ensures compliance with privacy policies, security audits, and certifications and enforces these controls. * Develops code to support ongoing continuous service delivery. * Assists in developing CIAM testing strategies related to the technical components. Planning and Administrative Skills * Participates in a fast-paced agile scrum team. * Participates in the evolution of team best practices, standards and policies. * Works largely self-directed, with only guidance from leadership. * Responds to customer issues in a timely manner. * Assists in the installation of release plans, as needed. * Assists in communications with customers, project team and vendors in a timely manner and escalates issues and risks independently. * Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload issues in a timely manner. * Provides timely and accurate status reports. * Enters work time appropriately and on time into the ITS application systems. Additional perks of being a Texas Health CIAM Engineer * Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. * Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. * Strong Unit Based Council (UBC). * A supportive, team environment with outstanding opportunities for growth. * Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. **_Do you still have questions or concerns?_** Feel free to email your questions to recruitment@texashealth.org . \#LI-JL1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.