We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you will be doing** As a Consultant, Workday Talent, you will be responsible for supporting the ongoing delivery and continuous improvement of the Workday system, with a primary focus on integrated support for Workday Recruiting and related cross-application talent processes. You will provide functional support for business-as-usual (BAU) activities as well as key programs and projects across Workday domains, including Talent Acquisition and recruiting workflows. In this role, you will ensure the Workday roadmap is delivered thoughtfully and consultatively, applying your HR and program management expertise to oversee and analyze access to HR systems data. Additionally, you will independently resolve complex issues and support HR Shared Services on various projects and initiatives as required. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ **How you’ll succeed** + **System Support & Enhancement -** Provide functional and technical support for Workday, primarily Recruiting, including troubleshooting Talent Acquisition operational issues and delivering solutions related to end-to-end system processes. Manage Workday Recruiting change requests, including requirements gathering, testing support, defect management, and implementation of updates. Oversee and maintain the Workday shared mailbox, ensuring prompt and accurate responses to inquiries and escalations. + **Project & Change Management -** Oversee small-scale projects related to Workday Recruiting, including the configuration, testing, and deployment of new features and process improvements. Minimize exposure to operational, legal, and reputational risks by executing change requests with discipline and adherence to testing and operational best practices related to system administration. Champion the user experience by assessing and planning for the impact of changes and to help drive adoption and proficiency of new Workday functionality. + **Partnership and relationship building -** Build and leverage strong relationships with internal and external partners to provide support and subject matter expertise. Manage questions, investigate issues and escalations, and support the resolution of complex problems while helping to build Workday knowledge and improve processes across CIBC. + **Cross-Functional Collaboration -** Participate in working teams for enterprise-wide HR initiatives, support annual cyclical activities such as talent reviews, mandatory testing and training, and year-end cycles. Participate in cross-application planning meetings to consider the impact of all changes and provide functional support for the delivery of key programs and projects across Workday domains. **Who you are** + **You can demonstrate 3-5 years of experience** and knowledge of the HR function (systems, processes, and policy) in any of the following areas; business process support/continuous improvement, business/data analysis leveraging Excel/reports, change management, project management, testing, solution delivery, consulting/advisory roles with progressive levels of responsibility. Experience with Workday administration, particularly within the Recruiting module, is considered an asset.  + **You are digitally savvy** . You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.  You are passionate about creating and enhancing digital employee experiences. + **You give meaning to data** . You enjoy investigating complex problems and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way. + **You embrace and champion change** . You'll continuously evolve your thinking and the way you work in order to deliver your best. + **You're driven by collective success** . You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. + **You look beyond the moment** . You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible. + **Values matter to you** . You bring your real self to work and you live our values – trust, teamwork and accountability. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). + We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 34th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Problem Resolution, Process Improvements, Relationship Management, Teamwork, Workday Recruiting At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.