We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Consultant, Special Initiatives Growth & Operational Effectiveness is responsible for contributing to projects that impact the business through in-depth data analysis, data interpretation, process documentation, and advice on moderately complex business information. The role applies subject matter expertise to consult with the business on process improvements, leading the technical development to deliver high quality processes and procedures while ensuring compliance with CIBC requirements standards, work practices, processes, security standards and policies. The Consultant, Special Initiatives Growth & Operational Effectiveness uses independent judgement to provide guidance to project teams, applying a comprehensive, conceptual and practical understanding of the area of specialization to a wide range of business and technical situations while analyzing business performance. The role participates in risk management and optimization projects, supporting the execution of a satisfactory risk plan that incorporates successful audit, and continuous audit and monitoring.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

Understanding and Documenting Requirements - Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

Solution Design - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.

Leading and Mentoring - Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems..

Organization - Oversee requests from various stakeholders and thoughtfully create and/or edit a wide variety of presentation and communication materials (e.g. key messages, communication plans, tactical deliverables, presentations, etc.) 

Communication - Superior interpersonal and communication skills sufficient to convey and present numerical, factual, and conceptual information on issues which require detailed explanation and interpretation.

Production Support - Conduct investigation and provide resolution (with help of business partners when needed) for issues raised by Frontline

Who you are

You have a degree/diploma in Engineering, Finance, Data Science, Computer Science, or a related field of study, and you’ve spent at least 3 years in a similar role leading projects and designing solutions.

You’re driven by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You are innovative. You apply critical thinking and creativity to develop and recommend innovative solutions that meet business needs and drive positive outcomes.

You apply structure to solve complex problems You have 3+ years of experience identifying and applying structured approaches to solve complex business problems across functions which span people and technologies. Experience guiding others through application of improvement methodologies (such as Lean Six Sigma) is an asset.

You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.  It's an asset if you are experienced with Power BI, Power Query, and other related tools.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Communication, Detail-Oriented, Innovative Solutions, Lean Six Sigma (LSS), Microsoft Excel, Microsoft Power Automate, Microsoft Power Business Intelligence (BI), Microsoft PowerPoint, Mortgage Industry, Power Query, Problem Solving, Process Flow Design, Process Improvements, Project Management, Project Tracking, Relationship Management, Teamwork, Workflow Organization