Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Embark on a fulfilling career at the Texas A&M Hotel and Conference Center, proudly managed by Pyramid Global, where the spirit of Aggieland meets unparalleled hospitality. With 250 well-appointed guest rooms, 23 flexible meeting rooms, and an expansive 35,000 sq ft of meeting space, our hotel provides a unique workplace immersed in the culture of Texas A&M. Join our team and become part of an environment where you can contribute to exceptional guest experiences while embracing the dynamic energy of Texas A&M. As a member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match, and recognition programs designed to celebrate your dedication. If you're seeking a career that seamlessly blends hospitality with the pride and tradition of Texas A&M, consider joining us at the Texas A&M Hotel and Conference Center. Your journey towards a fulfilling career in this vibrant and esteemed setting starts here. Gig 'em! Overview CULTURE & CHARACTER: All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. Excellence - We always strive to make today a little better than yesterday. JOB DESCRIPTION: We are looking for a highly motivated, creative, customer focused leader to join our team as Conference Services Supervisor. To be successful in this role, this individual must be self-motivated, demonstrate a thorough knowledge of event execution, food and beverage, and space optimization to drive conference revenue. This individual will work closely with the conference services team to set-up, breakdown, and service event areas. They will have a very hands-on approach providing exceptional support and customer service to hotel and conference center guests and meeting planners. COMPENSATION & BENEFITS: $18/hr. – Biweekly (every two weeks) Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties. SCHEDULE: The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimize overtime, but it should and will be expected when business levels call for it. Full-time: 30-40+ hours per week depending on business forecast Days of week/weekend scheduled will vary depending on business forecast. Open availability for scheduling is preffered. ESSENTIAL FUNCTIONS: Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges. Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service. Maintains inventory of all supplies and notifies supervisors when additional supplies are needed. Moves and places tables, chairs, and supply linens for each event in the conference center. Supplies and sets up items not included in the room (podiums & HDMI cords, easels & flipcharts, etc.). Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, Wi-Fi cards, etc.). Assists with basic audio-visual equipment, as needed. Refreshes rooms between meetings. Provides prompt and detailed service as scheduled by management or by request. Maintains consistent phone and email communication with team members, and support departments. Aids clients and visitors throughout the building, including providing directions and escorting to conference rooms. Communicates with co-workers and service partners to ensure updated information is shared. Performs other duties as assigned. Qualifications Previous experience in banquets or events, preferably in a leadership role Thorough, detail oriented, organized, and pro-active Proficient knowledge with both AV and IT Experience reading and understanding Banquet Event Orders Ability to communicate effectively with all guests and team members Experience with scheduling, hiring, and training team members Compensation Range The compensation for this position is $18.00/Hr. - $18.00/Hr. based on qualifications and experience.