Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to the Virginia Guesthouse
Opening in April 2026, the Virginia Guesthouse is a 214-room hotel featuring 25,000 square feet of conference and event space located on the beautiful Grounds of the University of Virginia. Making its debut in the spirited WAHOO community, the Guesthouse will offer a vibrant and inspiring setting for guests, conference attendees, faculty, and students alike.
We’re building a team that’s as welcoming and dynamic as the guests we’ll serve. Whether you’re an experienced hospitality professional or just starting your career, you’ll have the opportunity to learn, grow, and make a meaningful impact in a supportive, people-first environment.
If you’re passionate about hospitality and ready to shape the guest experience from day one, join us—and be part of something special at the Virginia Guesthouse.

What you will have an opportunity to do:

We are seeking a highly motivated, creative, and customer-focused leader to join our team as Conference Planning Manager. This role is responsible for detailing, servicing, and delivering group meetings, conferences, and catered events while driving banquet and conference revenue and ensuring an exceptional guest experience.

The ideal candidate brings a hands-on leadership style, strong knowledge of conference center operations, food and beverage execution, space optimization, and event technology. This individual works closely with conference services, banquets, sales, and hotel leadership to ensure flawless execution, revenue optimization, and consistently high guest satisfaction.

This is an outstanding opportunity for a driven hospitality professional to grow a career at a world-class conference hotel and connect with clients from around the world—while creating memorable, “WOW-worthy” experiences.

Job Details

Achieve budgeted banquet and conference revenue, including food, beverage, room rental, audio-visual, guest room groups, and ancillary revenue.Work closely with leadership to ensure group food and beverage contribution aligns with budgeted expectations.Consistently meet monthly revenue goals for assigned segments through effective detailing, servicing, and upselling.Demonstrate strong working knowledge of food, beverage, A/V, and event services to promote enhancements and upgrades.Maintain complete knowledge of all assigned groups, meetings, and events.Accurately prepare Banquet Event Orders (BEOs) and event resumes; distribute to appropriate teams and actively participate in weekly (or as-needed) BEO/resume meetings.Orchestrate and facilitate pre- and post-conference meetings with clients and internal stakeholders as needed.Review all event-related invoices for completeness and accuracy and submit to clients for payment.Provide daily direction and leadership to the conference services operations team.Serve as the primary onsite contact for clients and all third-party vendors during events.Partner with the Banquet Manager to ensure all meeting and event space is set as required.Oversee the setup and maintenance of conference rooms, ballrooms, and pre-function space, including furniture, A/V technology, meeting amenities, and food and beverage stations.Ensure conference guests receive proper support for all technology and presentation needs.Monitor and coordinate vendors and external contractors for event setup, equipment rentals, and maintenance.Ensure all conference and banquet spaces are opened, closed, and maintained in compliance with safety standards.Oversee service during meals and breaks, ensuring meeting spaces remain clean, organized, and guest-ready.Maintain all conference and event equipment, ensuring timely maintenance, repairs, and replacement.Work directly with vendors and the Business Operations Manager on equipment purchases and service agreements.Maintain complete knowledge of food and beverage service standards and current industry trends.Participate in daily, weekly, and monthly operational meetings as required.Lead by example with professionalism, integrity, sound judgment, and discretion.Demonstrate strong communication, listening, and problem-solving skills.Effectively multitask, remain composed under pressure, and consistently follow through on commitments.

What are we looking for?

Previous experience in planning and execution of Banquet/Catering eventsStrong leadership skillsThorough, detail oriented, organized, and pro-activeIndependent thinker and doerStrong sense of style and tasteStrong, intuitive ability to deliver exceptional customer serviceProficient knowledge with both AV and IT.Management/supervisory experienceKnowledge of maintaining all audio-visual equipment, to include storage.Experience reading and understanding Banquet Event OrdersAbility to communicate effectively with all guests and team members.Experience with scheduling, hiring, and training team members.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.