JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Concierge Job Description

Concierge staff must be able to speak English                                                                                   

Greeting owners and visitors with a positive and helpful attitude

Concierge officer must act as the point of reference for the owners who need assistance or information and attend to their requests and requirements

Consistently offer professional, friendly and engaging service; provide a welcoming experience to all visitors, prospect buyers, guests; giving appropriate answers to all concerned

Acquire extensive knowledge of the condominium such as Banyan Tree Benefits, activities around the area, all the facilities at Banyan Tree Residences

Deal directly with facility users and resolve issues with appropriate answers

Assisting with enquiries and providing accurate information in a timely manner

Assist owners regarding condominium facilities in an informative and helpful way

Communicate well with all the concierge and other department to satisfy a tremendous need for personal service develop a true sense of community for the owners

Assisting unit owners, guests and potential buyers with beverages in common area

Ability to multi-task. Quick thinking, ability to give clear, concise directions, refer/recommend activities and services as well as information on the area and all of its many facets

Key Holding

Receiving parcels and deliveries

Ensuring safety and cleanliness at all times in all Common Areas and Facilities

Report any incidents of accident such fire, theft, loss, damage, flood to all concerned within timely manner

Respond to complaints and find the appropriate solution

Coordinate with juristic person in room defects from unit owners

Daily report all complaints and comments to GM and Juristic Person

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.