Job Details Job ID: 5535518 Job Description JOB TITLE - Computer Technician CLASSIFICATION - Classified FLSA STATUS - Non-Exempt IMMEDIATE SUPERVISOR - Coordinator of Information Technology RECEIVES GUIDANCE FROM - Coordinator of Information Technology, Assistant Coordinator of Information Technology PURPOSE OF THE POSITION - Responsible for installing, configuring and maintaining computers and classroom technology at all school locations. Includes installation and support for computer application software, includes installation and support of computer networking. Performs general computer troubleshooting and maintenance. Please review the UCSD Actions of Excellence (https://drive.google.com/file/d/1sXPsFRue3TUnwGLKrw5M7C6NUqlmJPsK/view?usp=sharing) to gain an understanding of the expectations for UCSD employees. QUALIFICATIONS - (Skills, Knowledge, Abilities, Education, Certification/Licensure, Experience, Equipment) Skills, Knowledge, and Abilities + Work closely in cooperation with the manager of information systems and all staff. + Ability to perform diagnostic examinations of computers and classroom technology. + Ability to plan and implement scheduled preventative maintenance. + Strong working knowledge of macOS, Windows, iOS, and ChromeOS devices necessary. + Knowledge of local area network systems. + Strong skills in written and oral communication. + Strong organizational skills. + Ability to work independently and prioritize without close supervision. Education + High School Diploma or equivalent required. + Post-secondary education preferred. Certification/Licensure + Valid Iowa driver’s license. ESSENTIAL DUTIES AND RESPONSIBILITIES - The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. + Operate and maintain work order reporting system. + Assist with developing and implementing a strategy for the training of users on proper equipment use and care. + Repair, as much as feasible, all district computer equipment. + Troubleshoot software, hardware, AV, and network problems. + Assist in the coordination of both off-site and on-site servicing procedures. + Assist in the inventory and deployment of new equipment. + Assist in the management of District devices using MDM solutions. + Recommend changes in hardware-software configurations. + Train and supervise student technicians in coordination with IS Manager, Assistant IS Manager, and Tech Specialist. + Fulfill administrative reporting requirements. + Maintain a reliable attendance record. + Maintain confidentiality. + Other duties as assigned. SUPERVISION OF OTHERS - + None PHYSICAL REQUIREMENTS - + Satisfactory health as certified by a competent medical authority. + Repetitious bending, lifting, stooping, kneeling, and hand movement. + Ability to work while standing, moving and/or walking. + Ability to climb stairs, ladders, and work overhead periodically. + Drug, tobacco, and alcohol-free while working. + Must be able to see and hear within normal limits with or without corrective lenses or hearing aids. + Ability to operate a motor vehicle used to travel between sites. WORKING CONDITIONS - + Majority of work is performed in an office or school setting. + Extensive district travel required. + Some weekend and evening hours may be required. TERMS OF EMPLOYMENT - + At-Will Employee + Letter of Assignment + 12-Month Position + Per Board Policies and administrative guidelines + Performance evaluated annually Position Type: Full-Time Job Categories: Instructional Support, Individual Aide Instructional Support, Paraprofessional / IA Other Professional, Other Classified Professional Support Staff, Computer Support Salary: $20.96 Per Hour Equal Opportunity Employer All employers submitting a job opening for posting on the Teach Iowa system will not discriminate in hiring on the basis of race, ethnicity, national origin, gender, age, physical disability, sexual orientation, gender identity, religion, marital status, or status as a veteran. A bona fide religious institution may choose to exercise the allowances in Iowa Code section 216.6.(6)d. Employers may have additional developed specific equal employment opportunity policies and procedures; please check with employers. Job Requirements Citizenship, residency or work visa required Contact Information Kate Johnson 11152 Aurora Ave Urbandale, Iowa 50322 Phone: 515-457-5000 Email: johnsonk@urbandaleschools.com