Computer Support Specialist - 2025-41
Knowledge Builders Inc.
Computer Support Specialist - 2025-41
+ Full-time
+ 1 State Street, New York, NY 10004
+ Starting at $30/hr depending on experience
+ 1. Minimum Candidate Qualifications:
The candidate must have a minimum of:
a. Three years of experience in Information Technology and customer service which includes the following:
IT customer support and training, Computer installation, diagnosis and repair, Network & standalone printer installation, diagnosis & repair, Basic troubleshooting scanners and other peripheral devices, Microsoft Office Suite troubleshoot / desktop support, Virtual meetings tools including MS Teams, Zoom and WebEx, Windows 10 desktop support, VPN and remote technical support, Adobe Pro troubleshoot / desktop support
b. An Associate’s Degree in computer science, information systems, management systems, information technology, or cybersecurity.
c. Proof of eligibility to work in NYS.
2. Job Description and Required Services:
Duties include, but are not limited to, the following:
1) Performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, hardware and software.
2) Participating in meetings and working with users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements.
3) Preparing and assisting with documentation preparation for procedural manuals and online help instructions for users, and technical documentation manuals for IT staff; performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, hardware and software. Providing and administering training in hardware and software technologies.
Notes:
*This is a full time in-person position.
*The Department does not provide parking, but the office is accessible by mass transit.
3. Submission Requirements:
Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:
a. Resume
b. Cover Letter
We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.
+ Click to Apply (https://evoportalus.tracker-rms.com/KnowledgeBuilders/apply?jobcode=19165)
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