Our client, a leader in the financial services industry, is seeking a Computer Operations Technician to join their team. As a Computer Operations Technician, you will be part of the IT Operations department supporting the Command Center team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude which will align successfully in the organization. **Job Title:** Computer Operations Technician **Location:** Phoenix, AZ **Pay Range:** $35-40 / Hr **What's the Job?** + Support branch-related outages and incidents involving networks and ATMs to ensure maximum network availability. + Monitor and resolve outages for Bank services and applications, facilitating vendor access within systems and networks. + Oversee batch production job restarts, holds, submissions, and releases while analyzing and resolving abnormal terminations. + Work closely with end users and vendors to resolve incidents or escalate complex issues to appropriate parties. + Maintain service management documentation and support efforts for system mainframe operations. **What's Needed?** + High School Diploma or GED with 4 years of experience in Computer Operations, or an Associate's Degree with 2 years of relevant experience. + Knowledge of IBM Mainframe and Open Systems, with experience operating computer equipment at a centralized data center. + Ability to be on call 24/7 on a rotating basis. + Experience with Control-M, ServiceNow, or similar ticketing systems. + Familiarity with batch scheduling, mainframe support, and networking. **What's in it for me?** + Opportunity to work in a dynamic and supportive environment. + Gain valuable experience in IT operations and support within a leading financial institution. + Collaborate with a diverse team of professionals dedicated to excellence. + Potential for remote flexibility earned over time. + Engage in continuous learning and development opportunities. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.