**Compliance Support Administrator, Insurance (Hybrid)** _Hub Financial - Woodbridge_ Hub Financial, a division of HUB International, is one of Canada’s largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions. **About The Role** We are looking for a highly motivated individual that is multitask orientated and computer proficient. In this role, you will be responsible for providing administrative support to ensure efficient operation of the Insurance Compliance Team. Primary duties of this position include support of a busy team in e-mail and document management, identification of agent enforcement, effective audit and follow up, data reporting and project work. **What You’ll Do** Responsible for supporting the insurance compliance department functions and projects including Broker Suitability and Business Conduct, Data Analysis and Audit and Complaint Management. + **Email Management:** Assume management of a busy team mailbox to ensure priority emails are dealt with and documented efficiently. + **Broker Suitability:** Review regulatory enforcement sites to identify information concerning the activities of brokers contracted with HUB. Review broker accounts and escalate areas of concern relating to poor credit, incomplete or expired compliance documents, regulatory enforcement and conduct activities. Document and escalate any actions required for compliance issues based on facts gathered from Insurance Councils, Carrier Head Offices or other information obtained by HUB. + **Broker Terminations:** Prepare HUB Financial broker termination letters and communications to relevant parties. + **Complaint Management Support:** Coordinate and report on the progress of client complaints through to completion. Assist with collection of data, document management, communications and follow ups. + **Broker Practice Reviews:** Initiate and manage the broker practice review process, coordinating with advisors and compliance teams to gather necessary documentation and ensuring timely follow-up on identified issues or corrective action items. + **Data Analysis and Report Preparation:** Collaborate with team members to identify efficiencies with the information obtained from Insurers and HUB systems to produce quality and effective reporting of sales and business conduct trends pertaining to audit and monitoring of insurance brokers. + **Project Management:** Assist with and coordinate project work as assigned. **What You’ll Need for Success** + Excellent working knowledge of Microsoft Office (excel, outlook, word & power point) + Detail oriented and good organizational skills + Excellent communication skills + Good project management skills + Ability to apply common sense thinking + Strong sense of confidentiality + 1-3 years office experience + Life insurance background is an asset. + Experience with WealthServ or other industry back-office systems is an asset + College diploma or equivalent preferred + Bilingual in French and English is an asset **What’s in it for you?** Your well-being is our priority, and we back this up with a wealth of benefits: + **Competitive Compensation:** Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings. + **Work-Life Balance:** Enjoy flexible work arrangements and generous time off to support your personal and professional life. + **Tailored Benefits:** Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs. + **Career Growth and Support:** Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career. + **Exclusive Perks:** Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance. At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities. **Compensation** The expected salary range for this position is $40,000 to $43,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. **Why Choose HUB?** When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit - About Us - HUB International (https://www.hubinternational.com/en-CA/about-us/) **About HUB International** Headquartered in Chicago, Illinois, Hub International Limited (http://www.hubinternational.com/) is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 20,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow. We’re not just an insurance broker, we’re a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise. If you’re interested in learning how you can grow your career at HUB, visit our Careers Page (https://careers.hubinternational.com/us/en) to explore our opportunities. _HUB International is committed to creating an inclusive and accessible recruitment process for all candidates. If you require accommodations at any stage of the interview process, please let us know, and we will work with you to ensure a fair and equitable experience._ **AI and Automation Notice** HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review. \#LI-hybrid \#LI-EM Department Office Administration & Clerical Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.