Work Location:

Jacksonville, Florida, United States of America

Hours:

40

Pay Details:

$91,000 - $145,600 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Compliance

Job Description:

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.

 

The Ideal Candidate

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.

Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.

Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.

"The Day and the Life in this Role"

"Need to be flexible and comfortable with change as the roles and responsibilities, processes and procedures around compliance oversight are undergoing a lot of change now and new leaders are being brought in that may mean even more change. The CU role is very diverse and coverage is broad so need to be able to be flexible, enjoy and thrive in taking on new tasks and being self-driven in learning about and adapting to change.  Need to be the kind of person that goes out and looks for answers instead of waiting for them to come to you. Need to have soft skills that allow you build relationships across business units and other oversight functions across the bank in order to thrive.  Must be comfortable with frequent daily interaction with business partners, confident in asking questions and providing credible challenge where appropriate. Good communication skills and ability to be able to explain complex requirements to business partners and leaders in a way that is straightforward and easy to understand."

This role involves reviewing, monitoring and challenging processes to ensure adherence to consumer regulations, with a strong focus on mortgage originations and home equity products.

Key responsibilities include:

Advising on regulatory matters, ensuring compliance with policies and standards, and interpreting key regulations such as RESPA, ECOA, HMDA, FCRA, UDAAP, Flood, E-Sign, SAFE Act, TILA and State laws applicable to residential secured lending.

The Compliance Manager will collaborate closely with sales, underwriting, processing, and capital markets teams, providing input on processes, initiatives, marketing materials, and job aids to ensure regulatory compliance.

The Compliance Manager will also be heavily engaged in issues management, regulatory change management, risk and control assessments, project support, and performing monitoring activities as assigned.

The ideal candidate will have a solid background in mortgage originations, with home equity experience being a plus.

Strong analytical skills, attention to detail, and the ability to confidently challenge practices and provide sound regulatory advice are essential for success in this role.

***The above details are specific to the role which is outlined in the general description below. Please review the Preferred Skills and Experience section below as you consider this opportunity.

Our team currently operates under a hybrid work model, with employees expected to work in the office four days per week.

Depth & Scope:

Works independently and is accountable for managing a specialized Compliance function or area

Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates

Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise

Provides guidance and support to analysts on matters related to portfolio and specialty

Typically a subject matter expert for a key functional Compliance area and business

Contact for business management, dealing with non-routine information

Manages/assists with regulatory reviews including inquiries, audits, and exams

Identifies and leads problem resolution for project/program complex requirements related issues at all levels

Required Skills:

Undergraduate degree or equivalent work experience

7+ years of experience

Preferred Skills:

Prefer someone with a broader understanding of and experience with Consumer Lending Regulations.

Prefer someone with a deeper Subject Matter Expertise, rather than administrative functions.

Prefer someone that is in a Compliance Oversight role and a broad knowledge of Regulatory Compliance related to Consumer Lending.

Any knowledge/work experience with Home Equity products and with sourcing of applications including sales and marketing, specifically RESPA Section 8 compliance policies and practices (includes kickbacks, referral fees, and unearned fess)

Any knowledge/work experience in marketing and advertising – specifically FCRA (Fair Credit Reporting Act) and TILA (Truth In Lending Act) requirements and SAFE Act registration requirements for mortgage loan originators.

Any knowledge/understanding of larger compliance management system and framework beyond technical compliance.

Customer Accountabilities:

Proactively advises the business of new and changed Compliance regulatory and/or policy changes

Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues

Contributes to the development and implementation of Compliance programs

Guides partner through the development, implementation, oversight and management of effective Compliance Programs

Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance

Represents Compliance on internal or external committees relating to designated business activities as required

Delivers relevant subject matter expertise and Compliance advice to business management

Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices

Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis

Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate

Shareholder Accountabilities:

Actively assists in developing Compliance Team procedures

Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework

Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion

Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate

May provide review and content in the development of annual awareness training

Manages the risk assessment process for assigned businesses

Protects the interests of the organization, our customers and our communities – identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues

Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience

Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements

Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts

Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest

Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business

Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

Participates in personal performance management and development activities, including cross training within own team

Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities

Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships

Contributes to a fair, positive and equitable environment that supports a diverse workforce

Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

#LI_AMCBCorporate

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.