**Our Cosmetics company is looking for a Community Manager II** **Community Manager** **888 North Douglas Street El Segundo CA 90245 United States** **6+ months** **Rate: $55 - 60/hr on w2** Urban Decay Cosmetics US - Social Media & Advocacy Assistant Manager Join the iconic Urban Decay brand as a social media & Advocacy Assistant Manager (Freelancer) on the US Consumer Engagement Team! Bring your passion for beauty and storytelling where you will be responsible for supporting brand community management, building relationships with the brand communities, aiding in content creation efforts, and supporting additional digital activities as needed. In your role, you'll significantly impact our brand by driving organic lift and awareness of the Urban Decay brand and its iconic products. **Platforms used:** Creator iQ Cerby Talkwalker SPRINKLR TRAACKR Opera Resolver (Values Match) **Responsibilities include:** + Aid in brand awareness and foster brand love through management of our community communications + Manage and monitor community inbounds across all social platforms + Conduct positive, proactive and consistent engagement with fan queries, consumer/creator content and industry trends + Help refine and articulate Urban Decays authentic voice on social media through engaging copy/captions + Communicate with the customer service team on product orders and promotions + Demonstrate ability to spot potential crisis and escalate consumer inbounds that need attention + Support proactive and reactive organic relationship building with influencers and community + Foster development of new relationships on behalf of Urban Decay + Support ordering of product for send outs to seed and support growing community of fans! + Provide support to social media lead on additional related requests, including but not limited to: + Engage in social listening to identify and act on trends with agile content creation + Bring product education to life via engaging social content + Support content capture at events and on set where applicable + Identify, source and secure organic UGC opportunities to insert in to owned brand social content + Collaborate and align with key partners to ensure marketing campaigns, new product launches, events and partnerships are supported on social + Support analytics and reporting via daily, weekly, monthly and quarterly reporting + Utilize data-driven insights to refine community management strategies, ensuring content effectiveness and continuous improvement + Share back weekly and monthly community insights and metrics for cross-functional tracking and reporting + Generate competitive reports and engage in competitive outreach **Requirements:** + 2+ years in social media management and community management + Excellent verbal communication and writing skills + Passion for storytelling + A creative eye to curate cohesive tone of voice in community management + Ability to work in a fast-paced environment + Self-starter with an entrepreneurial spirit + Enthusiastic attitude and flexibility to adapt to a rapidly changing marketplace + Passionate about social and digital media with an eye for trends + Strong collaborator + Passionate about makeup and pop culture, beauty enthusiast is a plus! + Willing to work some nights and weekends as needed + Experience with content creation is a plus but not mandatory + Ability to commute to our Los Angeles office 3 days a week **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.