**Position Overview** The main purpose of the role is to ensure proper Boehringer RCV contract-partners applications work out and service. Ensure Boehringer`s products timely supply to central and regional Boehringer RCV contract-partners stores. Organization, maintenance and keeping proper documentation regarding clients’ service. Is responsible for collecting and analyzing data to evaluate existing and potential product markets. Collects data from a variety of sources and uses it to enable informed decision-making. Strategy co-ordination, brand analysis and product development analysis are key components to the role. Market and forecasting models are processes to get involved with too. **Key Accountabilities** • Contract Management for HP and AH – conducting all changes to annexes and add agreements. • Data analytics: weekly / monthly. • Effective management, communication and presentation of carried out analysis. • Conducting Contracts with Distributors for HP and veterinary businesses (preparation of additional agreements, specifications, annexes to the Supply Contracts) • Preparation, approval and issue credit notes in SAP system (providing discounts to Distributors in accordance with additional agreements; compensation of the cost of medicines due to technical defects) • Maintenance of the quality management system (implement regional SOP on a local level - ensure that processes are followed, ensure establishment of local SOPs were necessary). • CoQ (Certificate of Quality) checking before import and coordination of corrections with RCV Quality team. • Communication with Distributors and Quality Issues (including CoQ). • Reporting of inconsistent cases to responsible persons. • Local audit/inspection participation; CAPA (corrective and preventive action) coordination and participation. • Coordinating any recall operations for medicinal products. • Ensuring that relevant customer complaints are dealt effectively. • Communication with RCV Quality team on the final disposition of returned, rejected, recalled or falsified products. • Active participation on regular “Quality Update Calls” held by Regional Quality. • **LPCO responsibilities include** : o Following the processes given in global, regional and, and local procedures. o Handling of technical product complaints (Humana Pharma and Animal Health). o Recording and processing of technical product complaints in the complaint management system. o Forwarding of complaint samples to investigation site. o Communication of the results to the complainant (if required). o Participation in any recall operations for medical (animal) products with RCV quality team. o Participate in LAC (Local Advisory Committees) meetings. o Ensuring/performing communication to authorities if required. o Informing the local reporting requirements to RCV Quality team. o Listing local reporting requirements. o Ensuring that local requirements regarding complaint and recall management are followed o Ensuring that relevant GxP training is performed locally. o Active participation on regular “Quality Update Calls” held by Regional Quality. o Temperature monitoring for all deliveries. • Pro-acting support of tender business: monitor and prepare documentation for distributors • Supporting orders: adapt distributors’ orders in accordance with stock level and marketing demand, response on the complaints/claims from customers (damage, shortage, over delivery, etc.), involvement in recall management. • documentation workflow. • Back up: delivery management. **Required Background & Expertise** • Higher education. • Previous work experience in pharmaceutical business. **Required Skills & Capabilities** • Advanced level of English is required for this role. • Strong understanding of logistics processes. • Experience in records management and providing administrative support. • Excellent business communication and correspondence skills; ability to organize and conduct negotiations. • Well‑developed analytical skills. • Advanced PC user (proficient with key office software and digital tools). • Proficient SAP user. • High level of accuracy, attention to detail, and diligent document management. **If this vacancy has drawn your attention, please, send your CV for further consideration.** All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.